Changing The Industry Podcast

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In this episode, Lucas Underwood chats with Tanner and Kassiady Markham, who share the challenges they faced while managing their automotive business. Tanner opens up about the impulsive behaviors that led to personal and business struggles, detailing the tense dynamic with a former business partner nearly bringing the shop to its knees. Meanwhile, Kassiady provides insights into the tough choices they had to make as a family, pushing for stability while Tanner sought help for his mental health.

00:00 Transitioning from Employee to Owner

06:50 Business Lessons from Pricing Mistakes

16:10 Unheeded Warnings and Consequences

18:18 Choosing Family Over Business

26:37 Employee Compatibility Over Skill

28:08 "Leaving Stress at Work"

37:41 Consistent Pay and Bonus Clarity

41:02 Cycle of Stress Impacting Business

48:22 "Building Systems for Better Decisions"

49:44 Choosing Elite for Personal Coaching

57:58 Eye-Opening Conversations Spur Growth

01:00:18 Maximize Efficiency Before Expanding