All Episodes
Displaying 1 - 30 of 247 in total
Episode 210 - Exploring Ethical Practices And Keeping Consumers Informed With Brandon Crusha
In this episode of Changing The Industry Podcast, Lucas and David welcome Brandon Crusha of AutoText.me. Brandon shares his extensive background in the industry, empha...
Bonus Episode - The Mechanics Behind Developing Great Software With the Development Team from Shop-Ware
In this episode, Lucas and David are joined by Andrew McAllister, Michael Broschart, and Stevon Wright from the Shop-Ware Development Team. Andrew shares insights on t...
Episode 209 - The Path to Becoming a Rock Star Service Advisor with Samantha Higdon
In this episode, David and Lucas are joined by Samantha Higdon, a recent winner of the 2024 APEX Service Advisor award. Samantha shares her journey from being a CSR to...
Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman
n this episode, Lucas and David are joined by Tim Iezzi, owner of Iezzi's Auto Service, and Ira Waldman, part-owner of Mallue Automotive. Ira emphasizes the importance...
Episode 207 - Kathleen Callahan Discusses Right To Repair and Industry Advocacy
In this episode, Lucas and David are joined by Kathleen Callahan, who delves into her role in fostering relationships within the automotive industry through her involv...
Episode 206 - Stellantis's Circular Economy Innovations To Reduce Waste With Alison Jones
In this episode, Lucas and David are joined by Allison Jones, Senior Vice President of Circular Economy at Stellantis. Allison explains the concept of a circular econo...
Episode 205 - Preserving Lost Arts in a Changing Industry With Jeff Eddy
In this episode, Lucas and David are joined by Jeff Eddy from Chrome Auto Repair. Jeff shares his unique journey from working in radio and TV production to becoming a ...
Episode 204 - How Misconceptions in Auto Repair Pricing Impact Business With Jason Quillin
In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, e...
Episode 203 - Frank Scandura on Maintaining Business Integrity Amid Growing Industry Pressures
In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his ...
Episode 202 - A Conversation with Launch Tech's Haresh Gobin On The Future of Diagnostics
In this episode, Lucas and David are joined by Haresh Gobin, Product Development Manager at LaunchTech USA. Haresh shares his journey of merging his computer science b...
Episode 201 - Revolutionizing Auto Tech Training With Today's Class
In this episode, Lucas and David are joined by Ron Shanas and Paul Pate from Today's Class. Ron and Paul get into the sophistication of their adaptive learning platfor...
Episode 200 - Balancing Customer Satisfaction and Business Profitability in Auto Repairs With Rick White and Mike Himes
In this episode, Lucas and David are joined by Rick White of 180biz, and Mike Himes, a shop owner from Brookville, Pennsylvania. Rick highlights the importance of valu...
Episode 199 - The Realities of Labor Rates and Technician Pay With Brandon Sloan
In this episode, Lucas and David are joined by Brandon Sloan. Brandon discusses resolving a tricky issue with a 2014 Sierra by identifying a hairline fracture in a spa...
Episode 198 - Transparency and Member Engagement With Associations with Ryan Ragan of ASTA
In this episode, Lucas and David are joined by Ryan Ragan, the new executive director for an automotive service alliance in North Carolina. Ryan discusses the importan...
Episode 197 - The Truth about Used Parts & Deceptive Practices In Auto Repair With Jeff Compton and Keith Perkins
In this episode, Lucas and David are joined by Jeff Compton and Keith Perkins. Jeff discusses a scenario involving dishonesty in auto repair, specifically the improper...
Bonus Episode - Mastering Fleet Management With Steve Schlaff and Michael Hilzley
In this episode, Lucas and David are joined by Steve Schlaff and Michael Hilzley, experts leveraging fleet management within their businesses. Steve emphasizes the imp...
Episode 196 - Navigating Tax Deductions and Investments With Derick Van Ness of Big Life Financial
In this episode, Lucas and David are joined by Derick Van Ness from Big Life Financial. Derick discusses the impact of state tax deductions on federal taxes, with a fo...
Bonus Episode - Lessons on Leadership & Sustained Success With Mickey Leech - CEO of Schumacher Electric
In this bonus episode, Lucas sits down with Mickey Leech, the CEO of Schumacher Electric, to explore the pitfalls of chasing quick riches over hard work in business. M...
Episode 195 - How Understanding Simple Tools Can Simplify Complex Issues With Scott Hicks
In this episode, Lucas and David Roman are joined by Scott Hicks, an industry expert. Scott provides insights into network diagnostics, explaining the simplicity of us...
Episode 194 - Stress and Health And How It Affects Business With Jacob Wierengo
In this episode, Lucas and David are joined by Jacob Wierengo. They talk about the influence of mindset on health outcomes, citing examples like the placebo effect and...
Episode 193 - Dealing With Legal Implications in The Auto Repair Industry As A Service Advisor With Michael Doherty
In this episode, Lucas and David are joined by Michael Doherty, host of AutoFix AdvisorCast. David discusses purchasing an ADAS calibration machine and a rented facili...
Episode 192 - Trust, Leadership, and Future of Automation in the Automotive Industry with Josh Parnell
In this episode, Lucas and David are joined by Josh Parnell, a leadership coach with Limitless Leadership. Josh discusses his people-first leadership philosophy, highl...
Episode 191 - Overcoming Business Challenges With Justin Allen and Braxton Critcher At The ASTA Expo 2024
In this episode, Lucas and David are joined by Justin Allen of Hunter Engineering and Braxton Critcher of Auto Repair News Today to discuss the unique challenges auto ...
Episode 190 - Hacking Incidents, Social Engineering, and Protecting Client Information With Cavan Robinson of Vehlo
In this episode, Lucas and David are joined by Cavan Robinson, General Manager with Vehlo. They discuss a hacking incident targeting dealerships to steal client inform...
Episode 189 - Empowering Service Managers Through Coaching and Communication With Brandon Jones of Limitless Leadership
In this episode, Lucas and David are joined by Brandon Jones, Vice President of Limitless Leadership. Brandon shares a compelling story about educating a customer on h...
Episode 188 - The Highs and Lows of Running Two Shops With Adam and Jessica Debaja
In this episode, Lucas and David are joined by Adam and Jessica Debaja of Northland Automotive in Cedar Springs and Rockford, Michigan. Adam shares the challenges and ...
Episode 187 - Tom Schearer on Awards, Diversity, and Operational Improvements
In this episode, Lucas and David are joined by Tom Schearer from the Ratchet and Wrench Management Conference. Tom discusses his concerns about preparing a speech for ...
Episode 186 - Marketing, Client Communication, and Expanding Shops with Mike Allen
In this episode, Lucas and David are joined by Mike Allen at the Ratchet and Wrench Management Conference. Mike discusses his unique approach to managing marketing and...
Episode 185 - Insights on the Future of Right to Repair With The CEO of Opus IVS Brian Herron
In this episode, David and Lucas are joined by Brian Herron, CEO of Opus IVS. Brian discusses the benefits of accessibility in the repair industry, emphasizing how the...
Episode 184 - Managing Workflow and Scheduling in High-Volume Auto Shops With Dan Vasquez and Jacob Wierengo
In this episode, Lucas and David host a conversation with Dan Vasquez and Jacob Wierengo, focusing on the challenges of managing auto repair shops as they increase in ...