Changing The Industry Podcast

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In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, emphasizing the inefficiencies and added costs it brings. He also shares his journey from dealership technician to shop owner, highlighting the struggles with employee management and the importance of creating a cohesive team. They delve into the evolving automotive landscape, particularly the challenges with advanced driver-assistance systems (ADAS) and the reluctance of many shops to adapt to new technologies.

If you're navigating the complexities of shop ownership or grappling with technological advancements in the industry, this episode is a must-listen for you!

00:00 Old Dealership Dilemma

10:09 Audi Calibration and Alignment Issues

13:00 Entitled Mindset at Dealerships

19:02 Insurance Claim Plan Discussion

22:56 Progressive Salary Plan Negotiation

30:50 Forklift Speed and Skill

35:02 Perpetual Budget Inflation Cycle

38:01 Revamping Vocational Education Focus

45:50 "Turn Signal Communication Spy"

51:29 Rural Ingenuity: Self-Reliant Rebuilding

55:03 Opposition Silenced by Authorities

01:00:32 "Young Farm Kid's Work Ethic"

01:03:25 Self-Reliance in Modern Society