Episode 235 - Gatekeeping vs. Mentoring in the Shop With Bob Leonard
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Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
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In this episode, Lucas and David are joined by Bob Leonard from Mobility Works. Bob shares his unique path from studying music to a long career in modifying mobility vehicles, detailing what drew him to working with adaptive equipment for individuals with physical disabilities. The conversation also explores the challenges and rewards in automotive education and training, from Bob’s passion for sharing knowledge to his observations on why the industry sometimes "eats its young."
00:00 Avoid Overcommitting Tasks
00:00 Avoid Overcommitting Tasks
07:57 Hiring Red Flag: Unused Parts
12:27 "Understanding Disabilities Naturally"
22:00 "Rejecting Traditional Education Path"
25:39 "Bad Boss Experience at Gas Station"
28:46 Passion for Teaching vs. Gatekeeping
38:24 "Maximizing Young Workers' Potential"
41:39 Automotive Technology Evolution
49:05 Car Repair: Unclogging Sunroof Drains
51:43 Dealer Visit After Service Warning
59:08 "Use 'Q' Hardware to Prevent Squeaks"
01:04:32 Intricate 3D Wood Flooring Designs
01:07:30 "Spending Choices: Cars vs. Dining"
