Episode 162 - Lauralee Schmidt on Repair Shop Economics and Social Media Slips
Lucas Underwood [00:00:01]:
You gonna do your clap thing?
David Roman [00:00:05]:
The clap helps.
Lucas Underwood [00:00:07]:
No shit.
Lauralee Schmidt [00:00:09]:
Is that the show opener now?
David Roman [00:00:10]:
The clap.
Lucas Underwood [00:00:11]:
That's the show opener.
David Roman [00:00:12]:
I could do some snazzy music. Would you like me to play some snazzy music?
Lucas Underwood [00:00:16]:
I would rather you not. Okay. I do have a. Do you have a question? Did anybody see how homeboy got on the plane in Salt Lake City and he became a stowaway? Did you see how it happened?
Lauralee Schmidt [00:00:28]:
I read about it that way.
David Roman [00:00:30]:
What?
Lauralee Schmidt [00:00:30]:
I didn't see any of it.
Savannah Grise [00:00:31]:
Yeah, so what happened?
Lucas Underwood [00:00:32]:
So he, like, he had a boarding pass. Remember we were talking about Frontier the other night?
Savannah Grise [00:00:37]:
Yeah.
Lucas Underwood [00:00:37]:
So home slice had a boarding pass for Frontier. He goes into the airport. Frontier cancels the flight. So he goes to the only other flight going to Texas, right? And he walks around and waiting for somebody to have their boarding pass out. And he's snapping pictures. And so he snaps the QR code and zooms in. And then he gets on the plane with somebody else's boarding pass.
Lauralee Schmidt [00:00:57]:
Oh, stop.
Lucas Underwood [00:00:58]:
And because they like it doesn't catch it if you scan it twice. So he was able to get on the plane with somebody else's board pass.
David Roman [00:01:05]:
It catches it.
Lucas Underwood [00:01:06]:
No, it turns out it doesn't. In this case, it did.
David Roman [00:01:09]:
Frontier, maybe? No one.
Lucas Underwood [00:01:10]:
Frontier was Delta.
David Roman [00:01:12]:
So he goes in Delta, then he.
Lucas Underwood [00:01:15]:
Walks in and he goes to the lavatory. And he goes in the lavatory. Well, when he comes out of the lavatory, all the seats are full. And so the flight attendant's like, what.
Lauralee Schmidt [00:01:24]:
Are you doing here?
Lucas Underwood [00:01:25]:
Where are you gonna go? And it like. And dude was like, I just really need to get home. And here's the deal. Here's what happened. And they're like, well, yeah, but you just committed a federal felony. Like, you're done Zo's.
Lauralee Schmidt [00:01:35]:
Did he not think. He didn't. He didn't realize that was not okay.
Lucas Underwood [00:01:41]:
Plot's legal in Utah, so maybe that's part of the problem. I don't know.
David Roman [00:01:45]:
What's it gonna get charged with though?
Lucas Underwood [00:01:46]:
Yeah, they had like a whole list. It was like a mutiny of charges.
Savannah Grise [00:01:50]:
It's gotta be like impersonating someone and like using someone's identity also. And that's like a big deal.
Lucas Underwood [00:01:55]:
Yeah, well, it's like a. It's. Whatever it was, was a federal crime. Like, you're not. That's a big deal for airlines.
Lauralee Schmidt [00:02:01]:
He didn't go home that night. Crazy.
Lucas Underwood [00:02:04]:
No, no, he's. He's uh. He is incarcerated.
Lauralee Schmidt [00:02:07]:
Wow.
David Roman [00:02:07]:
Yeah, but he's. He's home and incarcerated. So if he was flying to Dallas. He's in a Dallas jail. No, I'll just. No, no, no.
Lucas Underwood [00:02:15]:
He didn't get out of Utah. The plane stopped.
David Roman [00:02:19]:
Oh.
Lucas Underwood [00:02:19]:
Because he comes out of the lavatory, and the seat that he had been sitting in was taken.
David Roman [00:02:23]:
Why do just hide in the bathroom?
Lucas Underwood [00:02:26]:
No, they check the bathrooms before they take off.
Lauralee Schmidt [00:02:28]:
They've gone to the bathroom. That was the mistake. You should just thumb it out.
Savannah Grise [00:02:31]:
Like, what would he have done? You know? Like, he would have sat in that one person seat. They would get there and be like.
Lucas Underwood [00:02:36]:
Here'S my boarding pass.
Lauralee Schmidt [00:02:37]:
I have it. I hope they don't make security terrible trying to go home.
Lucas Underwood [00:02:42]:
They won't. They don't really care at all.
Savannah Grise [00:02:46]:
There's a mess on the way here.
Lauralee Schmidt [00:02:48]:
All right.
Lucas Underwood [00:02:49]:
You two just have bad luck. That's the problem. That's the problem.
David Roman [00:02:52]:
Did you have, like, 4oz in the.
Lauralee Schmidt [00:02:55]:
No, something happened with the scanner, and they just kept having to scan the bags and scan. They just kept taking them back.
Savannah Grise [00:03:01]:
They ran my bag through, like, five times.
Lauralee Schmidt [00:03:03]:
Not just mine, though.
Savannah Grise [00:03:03]:
Like, there were, like, other people's, too, but, yeah, like, mine. And, like, probably four other people. They ran through, like, four or five times. And then, like, this cop came over, too, and I.
Lucas Underwood [00:03:13]:
That's when I leave.
Savannah Grise [00:03:13]:
I don't know.
Lucas Underwood [00:03:14]:
That's when I'm like, hey, goodbye.
Lauralee Schmidt [00:03:16]:
That's what I was thinking. I was like, can we just get.
Savannah Grise [00:03:17]:
My bag and go? Like.
Lucas Underwood [00:03:21]:
You wouldn't have met him. Did you ever meet Kyle?
Lauralee Schmidt [00:03:24]:
I don't know.
David Roman [00:03:26]:
Yeah.
Lucas Underwood [00:03:26]:
Would she have met cow?
David Roman [00:03:27]:
Maybe.
Lucas Underwood [00:03:28]:
So we had this class in Raleigh one time, and we stopped at the airport to pick our friend Kyle up. You weren't there. And so I roll up to the airport. Kyle gets in the car, and we drive off. And I said, kyle? He said what? I said, dude, you smell like a fucking skunk. Like, this is strong. And he's like, what? Yeah, dude, you smell like a skunk. He's like, dude, can we stop and get some cologne? I was like, hold up.
Lucas Underwood [00:03:52]:
I just have one question. You just came out of the airport. He's like, yeah, they don't care. I'm like, do what? I was like, it's illegal in North Carolina. And he's like, yeah, it was legal.
David Roman [00:04:04]:
I'm sure it's legal now. I don't care.
Lauralee Schmidt [00:04:05]:
Apparently.
Lucas Underwood [00:04:06]:
He's like, well, I'm from Boston. It's. Or, where was he?
David Roman [00:04:09]:
Yeah, Boston.
Lucas Underwood [00:04:10]:
He's like, it's legal. Like, okay, cool. And so Kyle in the backseat, pulls out, like, this half pound of pot that he had in his carry on bag.
Lauralee Schmidt [00:04:20]:
Like that sketch, homie, that's got to be legal.
Lucas Underwood [00:04:26]:
They don't check. They don't care. So when we came back from Vegas last time, there were some people that were traveling next to us, and I was asking them about it, and the TSA guy comes up, because you could smell it on these other people, and TSA guy comes up, he's like, that's not our job. We don't care. He's like, what did you do with. That is your business.
Lauralee Schmidt [00:04:45]:
But they're gonna take away my really nice shampoo?
Savannah Grise [00:04:49]:
No, like, serious.
Lauralee Schmidt [00:04:50]:
That's annoying.
Savannah Grise [00:04:51]:
That doesn't even, like, make sense.
Lucas Underwood [00:04:54]:
So here's the deal, though. Is that what the TSA guy came up and he said, our job is to keep the plane safe. That's not an issue with the safety of the plane.
Lauralee Schmidt [00:05:03]:
How is my shampoo?
Lucas Underwood [00:05:04]:
Well, so what his explanation of it was is he said, if I say something, he said, I stopped this whole line for hours. And he said, so the police come over and they question this person. They go through this whole process. And he said, if every person who had pot on them leaving Las Vegas, if we stopped them, he said, we wouldn't even get it. He's like, everybody would just be sitting here all day.
David Roman [00:05:27]:
So Las Vegas free for all now?
Lucas Underwood [00:05:31]:
Yeah.
David Roman [00:05:31]:
Where else? That it's like everywhere California is. Yeah.
Lucas Underwood [00:05:36]:
You know, of all the. Of all the people breaking laws, David is most frustrated that. That everybody doesn't just combine and stop paying their taxes.
Lauralee Schmidt [00:05:44]:
I'm with you. I'll get on your side with that one, man.
David Roman [00:05:48]:
Let's just. The only way the system works is that everybody is afraid that nobody else will do it and that they'll be the only ones that get in trouble. That's how the whole system works is everybody just said, hey, I'm not doing that. Everybody. Everybody that works, it's not wrong. In the treasury department at the IR's wouldn't get a paycheck. And they'd be like, hey, I'm not showing up for work. It's like, who's going to enforce this?
Lauralee Schmidt [00:06:11]:
Yeah, let's do that.
David Roman [00:06:12]:
No, no, I'm not advocating for that, NSA. I'm not. I'm not advocating for that. I'm saying it's wrong when they do that. It's wrong to consider doing that. All I'm saying is that in the 17 hundreds, they tried to impose a tax on the nice people of New England and everybody that would come up to the door and say, hey, you owe money. They would then drag them out, beat them, and then throw a bunch of tar on them and feather them and hang them from a tree.
Lucas Underwood [00:06:46]:
You ever feel like your friends? You don't have liability, dear?
David Roman [00:06:49]:
Do you ever know history?
Savannah Grise [00:06:51]:
They barely teach us anything in school anymore.
Lucas Underwood [00:06:55]:
She's the only one. She is the only one. That is not a risk to the rest of us at this point.
Lauralee Schmidt [00:07:01]:
She saves me.
Lucas Underwood [00:07:01]:
We might be a bad influence on her.
David Roman [00:07:04]:
That's not a bad influence. Like, you gotta tap into the history of the country.
Savannah Grise [00:07:09]:
There's a lot of things they don't even teach anymore. Like, I think I read. They don't teach the Holocaust anymore, which I teach. It's not in the United States. But it's like, that's very important. Like, you know, kids need to learn about that, but they don't anymore.
Lauralee Schmidt [00:07:20]:
Cursive.
David Roman [00:07:21]:
Yeah.
Savannah Grise [00:07:22]:
Yeah.
Lauralee Schmidt [00:07:22]:
My kids are learning, but none of the public schools.
David Roman [00:07:27]:
Oh, yeah? Well, you're homeschooling. I'm trying to find the quote. The guy, they had this. And here's the funny thing. The funny part is that this is hanging up in Massachusetts. In Massachusetts. Like, the nickname when I was growing up in Massachusetts was Taxachusetts, because they would just keep adding new taxes. They're like, hey, we got to pay for this thing now.
David Roman [00:07:49]:
We're going to add this new tax. And everybody just went with it. They're like, oh, okay. I guess it's only a quarter of a percent more. It'll be fine. It's a glorious sight to see a stamp man hanging on a tree. And that was the guy that was. Went in to try to collect the tax that the british monarchy tried to impose on the nice people of New England what they do.
David Roman [00:08:13]:
Yeah, they weren't having that tarn feather.
Lucas Underwood [00:08:16]:
Did you know that Savannah is actually the reason that things started working for Lola and Eric? She was the solution. They came on the show and tried to paint it like it was the institute, and it was like, their hard work. It turns out it was her.
David Roman [00:08:37]:
Okay, what are we doing here? What are you talking about?
Lucas Underwood [00:08:43]:
Turns out that this was the solution.
David Roman [00:08:47]:
Okay.
Lucas Underwood [00:08:47]:
All of the problems they had, they hired her and they went away.
David Roman [00:08:51]:
That seems like a lot of pressure.
Lucas Underwood [00:08:53]:
And so I. Look, I've been trying to hire the whole time we're here. Like, hey, I've got some problems. We need them solved. If we hire her, I don't have to go back to the shop. We can just.
David Roman [00:09:02]:
She can go run it. And your problems are internal and mental. I don't think she can fix that.
Lucas Underwood [00:09:09]:
Yeah, good point. That's a pretty valid point. I mean, I don't know what to do with that, but sure, you never know.
Savannah Grise [00:09:15]:
I can solve any problem.
David Roman [00:09:16]:
Yeah. Can you?
Savannah Grise [00:09:17]:
I think I can.
David Roman [00:09:18]:
You think you can?
Lucas Underwood [00:09:19]:
She wasn't even in automotive.
Savannah Grise [00:09:21]:
I knew nothing about cars. I didn't even like. It's embarrassing how little I knew about cars, actually.
Lucas Underwood [00:09:27]:
But she said she really wants to.
David Roman [00:09:28]:
Go into cars on a daily basis. We know. Nobody knows anything about cars. The people in the industry don't know anything about cars. It's fantastic. The guy working on the car may or may not know anything about cars. You never know.
Lucas Underwood [00:09:46]:
I mean, I I was gonna say, you're gonna make a lot of people mad at us, but I can't exactly argue your point.
David Roman [00:09:51]:
No, you see him just ramming things in with the impact. You're like, hey, hey, hey, hey. Pretty sure there's a torque spec to that. I've been doing this for 40 years. I know what I'm doing. Okay, great. Fantastic. What are we gonna do, watch the bolt break? No.
David Roman [00:10:10]:
Then it gets jammed in there. It may not come back out smoothly.
Lucas Underwood [00:10:14]:
That's your problem.
David Roman [00:10:16]:
The permanent loctite. It's in there.
Lucas Underwood [00:10:19]:
That's it.
David Roman [00:10:19]:
It's not coming back out.
Lucas Underwood [00:10:20]:
Crossed threads are better than no threads.
David Roman [00:10:26]:
I don't think that has complete clamping force. Like, proper clamping force.
Lucas Underwood [00:10:31]:
Not. What you got to do is you hit it so hard with the gun, you use the big Ugaduga impact, and you hit it so hard that it melts the aluminum and it, like, glues it in the dealerships.
David Roman [00:10:44]:
The dealerships are sending cars out improperly repaired, and because there's no light on the dash, they go, meh.
Lauralee Schmidt [00:10:53]:
It's true.
Savannah Grise [00:10:54]:
It's ridiculous.
David Roman [00:10:56]:
So knowing anything about cars doesn't matter.
Lucas Underwood [00:10:58]:
The reason he says that is because he invested in Adas, and now he's very offended because the dealerships say, meh, it's good. And then he can't sell his adas services.
David Roman [00:11:08]:
So, yeah, you were, you were there, like, really early. Sucks to be you. Still sucks to be me.
Lauralee Schmidt [00:11:16]:
So, you, least profitable piece of equipment.
David Roman [00:11:18]:
In my shop, we have started being very active about looking up service information. I will say kudos to the service information, because they've done a really good job of taking all of the services that require ados calibration after the fact and putting it somewhere for you to then check. So we have been very active about going into service information on anything newer than like 17 and checking. Do I need to recalibrate after an alignment? After whatever we need to do. A radiator condenser. Anytime we see, hey, a headlamp replacement, just something like that. Like, do I need adas calibration? And you'd be surprised about 50% of the time you need it. We've just been tacking it on and saying, hey, just let you know after we do this alignment ados, calibration is required.
David Roman [00:12:13]:
And it's another $140 or whatever for that particular calibration. We charge by the calibration. Yeah.
Lucas Underwood [00:12:18]:
So what have you experienced? So you're not getting many calibrations or.
Lauralee Schmidt [00:12:23]:
No. And they seem just so confused and like you're lying to them. When you even say the words, they're like, what are you talking? Cause it's not a service they're used to hearing about, I guess.
Lucas Underwood [00:12:32]:
Right.
Lauralee Schmidt [00:12:33]:
Um, I'm not in the sales process too heavily. I know that machine does not come out much. Um, that what you're talking about, like making sure we're reading through the service. That's something that we've been like, impressing on our new advisor. But we just hired two guys from the dealer. And, you know, one of my questions is like, how skilled are you with adas? Like, do you know adas? We have the alignment machine and they all like kind of glaze over there. You just press the button on the scans hole and it does it for you. And I'm like, what are you talking about?
David Roman [00:13:04]:
Find out.
Lucas Underwood [00:13:05]:
It was all a scam and you just hit a button. They have a button. They just hit a button. They're actually out to get us.
Lauralee Schmidt [00:13:13]:
That's the answer. Every, like, if you put that question in your interview to a dealer, they'll all just push the button.
David Roman [00:13:19]:
That's true on some cars.
Lauralee Schmidt [00:13:21]:
Okay, well, I mean, some cars it.
David Roman [00:13:22]:
Is just hit a button and go drive. But there's a lot of cars. And the reason why I got the machine was I was told that, hey, we are shifting away from pushing the button dynamic.
Lucas Underwood [00:13:34]:
Yeah.
David Roman [00:13:34]:
To establish, we need something that's controlled to ensure accuracy because the systems are getting more sophisticated.
Lauralee Schmidt [00:13:41]:
Yeah.
David Roman [00:13:43]:
I rented a Ford edge.
Lucas Underwood [00:13:51]:
In Colorado.
David Roman [00:13:52]:
Colorado. Well, I don't pick the car. I just like, I want to pay that much and I hit the button, and then when I show up, they hand me the car, so. But I was impressed by the AdAs system in this, because the biggest issue for me is I'm playing on my phone while I'm driving.
Lucas Underwood [00:14:11]:
He is not joking. I mean, I'm talking about. We sat at a green light for about four minutes yesterday, and he's out of here.
David Roman [00:14:19]:
No, not four minutes. Like, 10 seconds. Anyway.
Lauralee Schmidt [00:14:22]:
You're not driving and, like, doing stuff.
Lucas Underwood [00:14:25]:
Oh, yeah.
Lauralee Schmidt [00:14:25]:
Just waiting at the.
David Roman [00:14:27]:
Oh, no, no, no. Like, it depends if the road is fairly open. And I'm like, I don't need to pay that much attention to the road. I. I'll get my phone out and start doing whatever I got to do. Like, you know, take care of emails and some text messages, look up some YouTube videos, whatever. Right? Because there's nothing around me. Like, what if I die? I'm well insured.
Lucas Underwood [00:14:50]:
Android Auto is really tough for him.
David Roman [00:14:52]:
It was. No, no, no. Android Auto is fine. Well, it's got its problems anyway. So the biggest problem for me is I need to know if the road is turning, and I am not turning with it, because I sometimes don't notice until I'm on the other side of the road. So I don't want to ride this system.
Lauralee Schmidt [00:15:11]:
I don't want to ride anywhere.
David Roman [00:15:15]:
Everybody looks at me like that. Like I'm the only one that's doing this. But I'm sorry, the statistics say otherwise.
Savannah Grise [00:15:20]:
No, like, everybody's doing this.
Lauralee Schmidt [00:15:22]:
I drive and make TikToks so you can see things moving behind me.
David Roman [00:15:27]:
There you go.
Lauralee Schmidt [00:15:27]:
Because I think while I drive.
Lucas Underwood [00:15:28]:
So that's, you know, he says he plays on his phone the majority of the time. He's just putting his makeup on.
David Roman [00:15:34]:
Okay.
Lucas Underwood [00:15:34]:
That's really what he's doing.
David Roman [00:15:38]:
I gotta make this up. And this is the result. Like, this is the end result. Like, I put all this makeup on, and look what I end up with. You didn't make it any better. I was like, okay, sorry. Anyway, so that system does a really good job of going, hey, you're about to hit the red line or the yellow. Hey, you're over the yellow.
David Roman [00:15:58]:
And it's just like, it moves it for you, right? It does a little bit. Okay. The Hyundai is really good, though. They will jack you back into the lane.
Lucas Underwood [00:16:07]:
But they have the square cup holders.
David Roman [00:16:09]:
Yeah, screw those cars.
Savannah Grise [00:16:11]:
I was like, isn't it, like, the lane assist or something?
David Roman [00:16:13]:
Yeah, the lane departures. That's awesome.
Lauralee Schmidt [00:16:16]:
My friend took her Toyota van back and returned it because she hated it so much.
David Roman [00:16:21]:
You can just turn it off. She said, what?
Lauralee Schmidt [00:16:22]:
So that's why I told her. And she didn't know that after she returned the van.
David Roman [00:16:32]:
No one reads the book.
Lauralee Schmidt [00:16:34]:
I don't know where the book is.
Lucas Underwood [00:16:36]:
In my car, he says that, like, he's read the book.
Lauralee Schmidt [00:16:37]:
I know. I can just see.
David Roman [00:16:38]:
I read the books. If. I don't know, like, I go into the book, like, hey, how do you do this thing on this car? But it's my car. Like, I'm gonna hold onto this thing for years. I should probably know how it operates.
Lucas Underwood [00:16:49]:
Poor, poor Savannah. Had no clue what she was getting into. Had no clue.
David Roman [00:16:54]:
No clue. So I ranked this audi. It should be. It's twice the price of the edge, or maybe 50% more. You would think it would have lain, whatever. It did not. I was so disappointed because I'm like, great, distracted driving. I'm like, beep, beep, beep, beep, beep.
David Roman [00:17:09]:
And I'm two lanes over, and I'm like, what is going on? But it won't smash into the person in front of me, so.
Lauralee Schmidt [00:17:16]:
Oh, are you, like the one you have with the little.
Lucas Underwood [00:17:18]:
They're identical. I want to give you. I want to.
David Roman [00:17:21]:
We got these rentals.
Lucas Underwood [00:17:22]:
I want to point something out. I want to point something out that.
David Roman [00:17:26]:
He had his hatch open the entire day. I don't know why he had. He hit the button or something. The hatch was, like, wide open. I kept walking by going, why would somebody leave the hatch open?
Lucas Underwood [00:17:33]:
Like, and I went to get in.
David Roman [00:17:36]:
He's like, we'll take mine. And he tried to get into mine.
Lucas Underwood [00:17:39]:
Yeah, yeah, it's a mess. It's a real mess. She picked the. And then, like, as soon as we leave, I was like, God damn. I'm never letting her pick cars again.
David Roman [00:17:48]:
I tried to get the Volvo. I pulled up, and I'm like, this.
Lucas Underwood [00:17:52]:
Is an awesome story. This is an awesome story.
David Roman [00:17:53]:
Yeah. I tried to get the Volvo. I hit the thing. Cause I'm about to load up, and the hatch opens up, and I look, I'm not even paying attention. Cause it's like, it's 01:00 in the morning. I'm tired. I hit the thing, and I'm looking down. I'm about to pick up my bags, and there's bags already in there.
David Roman [00:18:07]:
And there's a guy sitting in the wall. He's like, this rental stake in. I'm like, oh, sorry. But they had just pointed to the. They're like, you can have the Audi or the Volvo. I'm like, that's a no brainer. I'm taking the Volvo.
Lucas Underwood [00:18:20]:
We could have got a mercedes. But she was worried that the seats would not be as comfortable as the Audi.
David Roman [00:18:26]:
The bends over the Audi.
Lauralee Schmidt [00:18:29]:
I mean, they have. Okay. I don't like their trunk space. I mean, we had big bags. We're girls.
David Roman [00:18:34]:
Okay, maybe, bro. Was it an suv or the car?
Lauralee Schmidt [00:18:37]:
It was like. It was an suv, but it was, like, the little one.
Lucas Underwood [00:18:40]:
Yeah. This young lady had more weight of luggage than me. And you combined.
David Roman [00:18:48]:
The 70 pounder?
Lucas Underwood [00:18:49]:
Yeah. Dude, her bag took up the whole under 50 pounds.
Savannah Grise [00:18:53]:
I didn't get charged.
Lucas Underwood [00:18:54]:
It took up the whole bag of this car. I'd go to put it in. I'm like, holy cow.
Savannah Grise [00:19:00]:
No, I could literally fit a body in there. Like, it's so big.
David Roman [00:19:04]:
Specifically a body?
Savannah Grise [00:19:05]:
Yeah.
David Roman [00:19:05]:
What kind of body?
Savannah Grise [00:19:06]:
You know, maybe like, a woman my age, probably. You know, I don't think, like, a bigger guy. He probably couldn't fit in there.
David Roman [00:19:12]:
There you go.
Savannah Grise [00:19:12]:
You know, probably a younger guy.
David Roman [00:19:13]:
Put that in mind. Put that in the back of your head. Go into it. Does drink tastes funny. No, it doesn't. Yeah, it does. No, keep drinking. It's fine.
Lucas Underwood [00:19:25]:
You might keep your water bottle closed.
Lauralee Schmidt [00:19:28]:
It's been in my publisher the whole time.
Lucas Underwood [00:19:30]:
Sure it has. Sure it has. So tell the story about how you came to work for her, because it's interesting.
Savannah Grise [00:19:44]:
Yeah. So I had never heard of the shop before, and then I found an ad.
David Roman [00:19:50]:
Congratulations. Your marketing story for marketing. That's why you're here, right?
Savannah Grise [00:19:53]:
To be fair, where the shop is is not where I'm originally from in Ohio. So I moved there. So it was just an unfamiliar area to me and everything. And then I saw the ad for the position on indeed. And I knew that I wanted it. So I basically bothered her every day until she brought me and interviewed me and talked to me because I was very determined, and I was like, I didn't even apply for any other jobs. I was like, I'm getting this job. I want this job.
Savannah Grise [00:20:21]:
I'm getting it.
David Roman [00:20:23]:
What kind of ad did you write.
Lauralee Schmidt [00:20:25]:
That I can do?
David Roman [00:20:26]:
Well, write the ad.
Lauralee Schmidt [00:20:28]:
I can do that well. I can get you a good hiring ad. You know, it's engaging, it's exciting. She liked our hours.
Savannah Grise [00:20:34]:
It really. It was the schedule a lot, for sure. But while I go to school, it wasn't anything else.
David Roman [00:20:40]:
It was the schedule, actually.
Lauralee Schmidt [00:20:44]:
Can't write a hiring ad.
Lucas Underwood [00:20:47]:
You've never taken David's class.
Lauralee Schmidt [00:20:49]:
I hear. I hear it's fantastic.
David Roman [00:20:51]:
Nobody pays attention to the class. I do the class. I tell them, like, this is all you have to do. Okay. Hey, I have an able hiring to do. Do any of the things I told you to do? No. Imagine that. It didn't work people.
David Roman [00:21:08]:
You know who was like that? Purdy.
Lucas Underwood [00:21:10]:
Jimmy Purdy is like that. Yeah, he is. I'm not, you know, not gonna deny that. That's very true.
David Roman [00:21:17]:
I send him snide remarks. I'm like, hey, that was in the class. Oh, yeah. Okay.
Lucas Underwood [00:21:24]:
He didn't watch it, right?
David Roman [00:21:26]:
Well, pretty painful, right? He went to the class that I did at apex. He sat through the whole class.
Lucas Underwood [00:21:31]:
Okay.
David Roman [00:21:32]:
And then he sends me a message, and he's like, hey, man, did you.
Lucas Underwood [00:21:36]:
Ever see the ratchet and ranch feedback that he got that was.
Lauralee Schmidt [00:21:40]:
Oh, yes. I think you posted some of it, right?
David Roman [00:21:42]:
Yeah, I posted the good ones. Yeah.
Lauralee Schmidt [00:21:47]:
I got nice comments on my class. Just saying.
Lucas Underwood [00:21:53]:
I'm sorry he interrupted you.
Savannah Grise [00:21:55]:
Oh, it's all right.
Lucas Underwood [00:21:55]:
You should get used to that.
Lauralee Schmidt [00:21:56]:
Oh, it's all right.
Savannah Grise [00:21:57]:
We got time. But.
Lauralee Schmidt [00:22:02]:
You were bothering me all the time for a job.
David Roman [00:22:05]:
You liked the hours. The hours were good.
Savannah Grise [00:22:07]:
So I go to college full time, online, and I work like I do to pay for it. So I've not taken out any student loans. I'm not in any debt for it or anything like that. So when I saw that it was Monday through Thursday, that was really appealing to me, because that automatically gave me an extra day to work on my homework and do everything like that. And then she brought me in for. Or I think we did a phone interview first, right? And then she brought me in. I loved the office. I loved her.
Savannah Grise [00:22:34]:
And then she had to have her surgery, so then I had to wait a couple months, and I actually was at a retail store before, and I was trying to hold it out until she could bring me back in. It was so horrible. It was absolutely horrible.
David Roman [00:22:49]:
What retail story?
Savannah Grise [00:22:50]:
American eagle.
David Roman [00:22:51]:
Oh, yeah. I don't. I don't know what that is. I don't know what that is. My daughter.
Savannah Grise [00:23:03]:
My daughter is 13 to 14. Like, she could probably start fitting into.
David Roman [00:23:07]:
My daughter is, like. She has, like, one kind of pants that she likes and, like, the shirts and, like, that's it. You can't put her. My wife's like, why don't you try this pretty dress? Like, no.
Lauralee Schmidt [00:23:21]:
She'Ll get to american eagle. Promise. It's jeans, t shirts.
David Roman [00:23:24]:
Oh, she doesn't wear jeans.
Lauralee Schmidt [00:23:25]:
Oh, no.
David Roman [00:23:26]:
And anything with buttons. Oh, yeah.
Lauralee Schmidt [00:23:29]:
She's cut me all the time.
Lucas Underwood [00:23:32]:
Doesn't like buttons.
David Roman [00:23:33]:
I don't know.
Lauralee Schmidt [00:23:34]:
Anti buttons.
David Roman [00:23:35]:
Anti buttons. No jeans.
Lauralee Schmidt [00:23:36]:
How do we feel about zippers?
David Roman [00:23:38]:
Zippers are okay. Okay, so jeans. That limits the amount of pants. Like. Like, what are you gonna wear? Like, she likes the stretchy pants. That's it. She won't wear anything else.
Savannah Grise [00:23:50]:
Yeah, I think I went through a phase like that, too, honestly.
David Roman [00:23:53]:
Really?
Savannah Grise [00:23:54]:
Yeah, I think so.
David Roman [00:23:55]:
Probably. I'm ten years into this phase, so we'll see what happens.
Savannah Grise [00:24:02]:
I don't know. At my school growing up, I went to, like, a private school and we weren't allowed to wear like sweatpants or leggings or anything. You had to wear jeans every day. It's like we didn't have a unit, but the dress code was very strict. So I feel like because I went there since I was like twelve, I'm just like, jeans are whatever to me. Like, they're not uncomfortable to me. I can wear them for 12 hours straight. I can lay in bed and take a nap in jeans and, like, it doesn't bother me.
David Roman [00:24:25]:
I don't want the nap. The nap's weird. But the rest of it. Yeah, it's fine.
Lucas Underwood [00:24:31]:
It'll be okay.
David Roman [00:24:32]:
Do you wear jeans?
Lucas Underwood [00:24:33]:
Yeah.
David Roman [00:24:34]:
I've never seen you in jeans. No. Ever. I've known them seven years, never seen them in jeans.
Lucas Underwood [00:24:39]:
I think we've known each other longer than that now.
David Roman [00:24:42]:
I've seen them in shorts. Like cargo shorts and then his slacks. Yeah. And that's it.
Lauralee Schmidt [00:24:48]:
Do you wear jogging pants?
Lucas Underwood [00:24:50]:
No.
Lauralee Schmidt [00:24:50]:
Never. Never.
David Roman [00:24:53]:
You jogging pants are weird. Okay. Yeah.
Lauralee Schmidt [00:24:57]:
Well, you go to the gym. So I just was wondering, like.
David Roman [00:24:59]:
Yeah, and I see the guys wearing those kinds of pants and you know what? I don't approve.
Savannah Grise [00:25:04]:
I don't approve.
Lucas Underwood [00:25:05]:
But you know what? I will point this out. This dude in the middle of the Asog dinner had to point out to Kirian that he had holes in his pants and he looked like a hipster and he looked.
David Roman [00:25:16]:
No, I didn't say any of those things. I didn't say those were the things.
Lucas Underwood [00:25:19]:
He said in private after the fact.
David Roman [00:25:21]:
No, I said to him, to his face is what I said. You see that? I wanted them outside.
Lauralee Schmidt [00:25:30]:
You caught the trend. Yeah, the holy pant trend.
David Roman [00:25:33]:
I was doing them to make them feel better.
Lucas Underwood [00:25:35]:
David's very trendy.
David Roman [00:25:36]:
Thank you.
Lauralee Schmidt [00:25:37]:
Nice empathy.
David Roman [00:25:39]:
Is this still trendy? I think the fact that a 43 year old man's wearing them, they're not trendy. That's probably no longer cool.
Lucas Underwood [00:25:46]:
That's probably true.
Lauralee Schmidt [00:25:48]:
Trend is over.
Lucas Underwood [00:25:50]:
So at dinner the other night, you said something that I was a little intrigued by, and you said, it's so hot. Near.
Lauralee Schmidt [00:25:55]:
It's very hot.
David Roman [00:25:57]:
This was the cold room. That's what we were told. You need to start sending a list of demands. Hey, if we're going to show up, the room's got to be 55 degrees, but you can't have audible ac, and I want my green m.
Lauralee Schmidt [00:26:16]:
It's probably worth a shot.
David Roman [00:26:19]:
Yeah, they'll say, hey, no m and Ms, but we got you on the ac. Great. Well, we'll be there. Yeah, that's why you got to throw some crazy, crazy one in there, so they can be like, we're not doing that.
Lucas Underwood [00:26:35]:
It's true, bro. At this point, you're lucky to get a fucking hotel room.
David Roman [00:26:41]:
Apparently. Apparently.
Lauralee Schmidt [00:26:43]:
And when you do, that will also be very hot. The room.
David Roman [00:26:47]:
Yeah. So the room that we're in, like, it's. It's full. Full ac. So the room gets to 60, and then I think it's like 06:00 in the morning, it switches from full blown cold or full blown hot. And so I come back into the room, and it's 80 degrees in there. 80. I'm already hot.
David Roman [00:27:07]:
Like, yeah. And you're like, what's going on? You get. You open the door and just hot air. Just bam.
Lauralee Schmidt [00:27:15]:
It's true.
Lucas Underwood [00:27:16]:
You've got the worst luck with hotel rooms.
David Roman [00:27:19]:
I usually don't. You like, I just need a bed and a toilet. I'm good. I've stayed in some sketchy hotels. I used to go to California for management success. Were you? You. I think you were in management success. Were you? No.
David Roman [00:27:34]:
Okay. I don't know why I thought that anyway. And they had the hotel. It's Glendale, which is a nice town, but. Well, it used to be. Used to be a nice town anyway. All the hotels there are bajillion dollars. And you sign up with this coaching company, you don't have two dimes to roll together, and now you're paying them $2,500 a month.
David Roman [00:27:56]:
And so, hey, we need you to come out for the classes. Cause that's their. That used to be their shtick. I don't know what they do now, but their shtick was, we'll sign you up for the weekly coaching, but then we'll give you credits that will then allow you to come out and fly for the classes. And so if you brought something up in the weekly coaching that was covered in a class, that we go, oh, you'll cover that in the class. Okay. So you got to go to the classes. You got to go to the classes.
David Roman [00:28:21]:
But I don't have any money. I like. I don't have any money. And so there was a hotel called the roadway in. It was, like, walking distance from the class. It was a mile, but you could walk. Right? Because I don't have money for rental. So I would walk to the class and then walk back to the.
David Roman [00:28:40]:
It was roadway, and it was like $90 a night, and it was a bed in the toilet, and it was skeezy.
Lucas Underwood [00:28:47]:
Skeezy.
David Roman [00:28:48]:
You didn't walk in there with a black light there.
Lucas Underwood [00:28:52]:
There were a couple in Myrtle beach that, when I was younger, we'd all take off and go to Myrtle beach, and you'd get into the room, and you're like, that's blood. The carpet is stained with blood.
David Roman [00:29:03]:
Yeah, I think I was in the hotel.
Lauralee Schmidt [00:29:05]:
One side.
Lucas Underwood [00:29:06]:
That's a body sized pool of blood. Yeah. That's not a good sign.
Savannah Grise [00:29:11]:
Oh, my God.
David Roman [00:29:12]:
Yeah. Yeah.
Lucas Underwood [00:29:13]:
And Myrtle beach is rough. Now, I'm gonna tell you what, you.
Lauralee Schmidt [00:29:15]:
Know, it was rough.
David Roman [00:29:17]:
Oh, no, no.
Lucas Underwood [00:29:18]:
It's the second. It is the second deadliest city in the US here.
David Roman [00:29:24]:
That is not. It's St. Louis.
Lauralee Schmidt [00:29:27]:
Yeah.
David Roman [00:29:27]:
That's the murder capital of the US. Of St. Louis.
Lucas Underwood [00:29:29]:
Chicago, dude.
David Roman [00:29:31]:
It is. Yeah. Oh, yeah. St. Louis is deadlier than I think it's.
Lauralee Schmidt [00:29:34]:
But I'm thinking, like, your little.
Savannah Grise [00:29:36]:
Yeah, because Chicago's went up, like, in the last five years even.
Lucas Underwood [00:29:39]:
Maybe. Maybe. But I know that, like, it was either deadliest beach town or deadliest.
David Roman [00:29:44]:
Oh, you know what?
Lauralee Schmidt [00:29:45]:
Yeah. That's crazy.
David Roman [00:29:46]:
Memphis won out this year. Memphis is number one.
Savannah Grise [00:29:49]:
Wait, is it, like, murders, or is it just, like, overdoses?
David Roman [00:29:53]:
It's violent crime.
Savannah Grise [00:29:55]:
Okay.
David Roman [00:29:55]:
Yeah. Memphis, Albuquerque, Anchorage.
Lucas Underwood [00:29:59]:
Wow. Well, I mean, I think they're all.
Lauralee Schmidt [00:30:01]:
A little crazy over there.
David Roman [00:30:02]:
Then Bakersfield, Little Rock, Chattanooga. This seems weird. Columbia. South Carolina's 9th.
Lucas Underwood [00:30:14]:
Myrtle Beach.
David Roman [00:30:15]:
Salt Lake City is 11th. This. I don't know. This seems sus.
Lauralee Schmidt [00:30:19]:
I just read how Salt Lake City was one or that, how Utah is, like, the safest state to be in.
David Roman [00:30:25]:
This is murder and property crimes per 100,000 people by the FBI crime reports.
Lucas Underwood [00:30:31]:
Myrtle beach is the third most dangerous city in the United States. In 2020, the violent crime rate was 398.7 per 100,000 people.
Lauralee Schmidt [00:30:43]:
That's crazy. Everybody was pissed off from COVID in 2020. That's why.
Lucas Underwood [00:30:47]:
Yeah.
David Roman [00:30:51]:
Let'S get all stabby.
Lauralee Schmidt [00:30:52]:
Stabby. I was a little stabby in 2020.
David Roman [00:30:57]:
Yeah, y'all had a.
Lucas Underwood [00:30:59]:
It wasn't 2020 when everything was so rough for you, was it?
Lauralee Schmidt [00:31:02]:
No, that was just COVID. It was rough in a different way.
David Roman [00:31:05]:
Yeah. No, we had, like, 23 weeks where I'm like, hey, we're gonna close the shop. This is great. I'm gonna end up getting ruined by these stupid lockdowns. So it's about three weeks, and then the. The Papa Trump money has started in them bank accounts, and all of a sudden, that phone just blew up. Everybody's like, hey, I wanna get my car fixed. Hell, yeah.
Lucas Underwood [00:31:26]:
The problem is, is that Lola is a very social person, and so being told that she couldn't go out and, like, couldn't go out and, like, party and do all that stuff for her and Eric was just, like, life ending. It was really tough for them.
David Roman [00:31:39]:
You don't seem like a partier.
Lauralee Schmidt [00:31:40]:
No, no, not so much a partier. I just was. I don't like to be told what to do.
David Roman [00:31:45]:
So, yeah, yeah, it's a defiance thing.
Lauralee Schmidt [00:31:49]:
So for me, I was like, I'm not doing any of this.
Lucas Underwood [00:31:51]:
The truth was, is they closed all the shopping centers around her so she couldn't go close shopping. It was real.
Lauralee Schmidt [00:31:56]:
That was very annoying. I forgot how much I missed to touch, like, textile. I really like how to withdraw from that. It was very interesting. I didn't realize.
David Roman [00:32:04]:
How often are you buying clothes?
Lauralee Schmidt [00:32:06]:
It's not even just clothes, like pillows, blankets. I just like to touch things in stores.
David Roman [00:32:12]:
She's just spreading disease. She was like. She was literally the person that they were trying to prevent from going into the stores. Like, hey, you touchers, you can't come in.
Lauralee Schmidt [00:32:22]:
I am. I missed textile.
David Roman [00:32:25]:
Do you mostly shop online? Yeah, you can come into the store. You're just gonna go beeline into what you need and get the hell out. But you touchers, you can't come in here.
Lauralee Schmidt [00:32:35]:
That's me. I'll walk through the store for, like, hours just touching stuff. I don't even need to buy anything.
David Roman [00:32:40]:
Does that. She just wanders.
Lauralee Schmidt [00:32:42]:
I like to look at the merchandising. I like to touch.
Savannah Grise [00:32:45]:
I like.
David Roman [00:32:45]:
Why?
Lauralee Schmidt [00:32:46]:
I don't know.
Savannah Grise [00:32:47]:
It's just a woman thing.
Lauralee Schmidt [00:32:49]:
I worked in merchandising at one point, and I think it's just, like, still lingering, and I like things that. We went to some yarn store yesterday. I am so. I was so in love with the way they had the walls. I was like, oh, my God, it's beautiful in here. Like, I loved it. Yeah. I'm telling you, it was like I was checking out.
Lauralee Schmidt [00:33:07]:
They had it by category, by thickness of yarn.
David Roman [00:33:09]:
You're giving me anxiety right now. Yeah, I'm not kidding. I'm like, you're living in the future.
Lauralee Schmidt [00:33:14]:
You weren't listening to the guy. Don't get anxiety.
Savannah Grise [00:33:16]:
No, like, listen, we walked in and the Laura was so excited that, you.
David Roman [00:33:20]:
Know, we were in there, and then.
Savannah Grise [00:33:21]:
Laura Lee's like, oh, yeah, I don't sell. And then she's just like, oh, okay.
Lauralee Schmidt [00:33:27]:
The woman was awkward. And then mad that we were still standing at the walls, not buying any yarn, but I was, like, touching it all.
Lucas Underwood [00:33:33]:
Why didn't you buy some yarn?
Lauralee Schmidt [00:33:34]:
What am I gonna do with yarn?
Lucas Underwood [00:33:35]:
I don't know.
David Roman [00:33:36]:
Why go into the store then?
Lauralee Schmidt [00:33:38]:
So they had a big, fluffy llama in the front window, and I thought it was a toy store, and I was gonna get my kid a llama, but then it wasn't. It was, like, the fancy yarn that they have to show that they can make a llama. Yeah, it was a trick store.
Savannah Grise [00:33:52]:
And then there was, like, tables on the other side.
Lauralee Schmidt [00:33:55]:
The whole thing was a table? Yeah.
Savannah Grise [00:33:56]:
I don't know. We don't really know. There are some interesting stores over here.
Lucas Underwood [00:33:59]:
It was a cover.
David Roman [00:33:59]:
It was a cover store.
Lauralee Schmidt [00:34:00]:
I kind of feel like it was. There was a downstairs, and she didn't let me go down there.
Lucas Underwood [00:34:04]:
Yeah, that's probably a good thing.
David Roman [00:34:06]:
I was trying to go by interesting. You mean weird. There's a lot of weird stores around here. Weird.
Savannah Grise [00:34:12]:
Yeah.
Lucas Underwood [00:34:13]:
The restaurants are semi questionable.
David Roman [00:34:15]:
Restaurants apparently are either chains or will give you food poisoning. That's a thing.
Lauralee Schmidt [00:34:19]:
So the one that you mentioned last night was the one I heard was so good. Table 28 or something like that.
David Roman [00:34:25]:
25.
Lauralee Schmidt [00:34:26]:
And I was like, oh, I'm gonna eat there. And then I saw your thanks and gave you food poison.
David Roman [00:34:29]:
I got so sick. I got so sick.
Lauralee Schmidt [00:34:34]:
So.
David Roman [00:34:35]:
No, and we were gonna go to the one that amber. Amber Wright got sick at, which is. It's, like, right across the street or, like, maybe two doors down.
Lucas Underwood [00:34:42]:
Yeah.
David Roman [00:34:42]:
And we were gonna go in there, and we ended up going to table 25. And there you go.
Lucas Underwood [00:34:47]:
The restaurant last night was pretty good.
David Roman [00:34:49]:
The restaurant last night was, like, hometown. Like, it's like, what you think of.
Lauralee Schmidt [00:34:55]:
What did you have?
David Roman [00:34:56]:
Steak, of course.
Lauralee Schmidt [00:34:57]:
I don't know why I asked.
David Roman [00:34:58]:
Steak and potatoes. That's what they have. They're like, hey, what kind of potato you want? And I'm thinking, oh, maybe they'll have a sweet potato. Maybe they'll have. No, no. Baked, mashed, or fried. What do you want? It's right up your alley.
Lucas Underwood [00:35:15]:
Steak and taters.
David Roman [00:35:16]:
Steak and taters.
Lucas Underwood [00:35:18]:
You say taters?
David Roman [00:35:18]:
Weird. I'm sorry?
Lauralee Schmidt [00:35:20]:
Taters.
Lucas Underwood [00:35:22]:
Taters.
David Roman [00:35:23]:
Taters.
Lucas Underwood [00:35:24]:
I know some people name Tater. Okay, so back to the subject at hand.
David Roman [00:35:32]:
There is no subject at hand.
Lauralee Schmidt [00:35:34]:
We veered very far off.
David Roman [00:35:35]:
We were talking about merchandise.
Lucas Underwood [00:35:37]:
Anything else at this point? No. You said that you had originally planned to go into sales.
Savannah Grise [00:35:46]:
Yeah.
Lucas Underwood [00:35:47]:
Like, hardcore decided, like, I don't want to do that. Why?
Savannah Grise [00:35:51]:
Honestly. So one of the things that really made me not, like, it was something that I had to do at American Eagle, which it's not the same as, like, trying to sell something to a car or, like, trying to sell someone apart on their car that they need for safety. But I didn't like having to push the credit cards on people because, you know, that's all they care about. That's all retail companies care about. Get a store card. We need that card. And I was a manager there, too, so it was a big deal. You were expected to get the credit cards.
Savannah Grise [00:36:21]:
And I didn't really mind having to push it with the adults because they understand what's going on, but I hated doing it to the 18 year olds. There was one girl, it was, like, her 18th birthday, and, like, I still feel so bad about this, but it was my job. Like, I could not do it. It was her 18th birthday, and I got her to open a credit card because she got, like, so much percentage off for it. And it's like, we would get in trouble for, like, not asking it. And, you know. Yeah. And I had to, you know, get her set up with the card.
Savannah Grise [00:36:54]:
And all I'm thinking is, like, I feel so bad for you because I know that that's the last thing I would do at 18. My parents would be so mad if I came home and I was like, oh, yeah, I got a credit card today, you know, like, on my 18th birthday. They'd be like, what are you talking about? And, you know, it's jeans. Yeah. Yeah.
Lucas Underwood [00:37:10]:
How did they know that you weren't pushing the credit card?
Savannah Grise [00:37:13]:
Well, we track it all so you could tell statistically, you know, because the likelihood of, you know, so many asking so many people, you're bound to get at least this many. And it. I worked at a smaller store, too. Like, some of the stores have, like, American Eagle on one side and an arri on the other. I had just an american eagle, so it was kind of smaller.
David Roman [00:37:31]:
And.
Savannah Grise [00:37:31]:
And there was always another manager, like, at the front, so you would get called out on it if you didn't ask. They'd be like, you didn't ask for a credit card because it's also, which a lot of people don't know this. It is legal to not ask someone if they want a credit card because if you don't ask them for it. They can sue you for discrimination.
David Roman [00:37:51]:
Really?
Savannah Grise [00:37:52]:
Yeah. Whether, like, so, you know, that can mean that you just assume they didn't make a high enough, you know, income to afford it or something like that, but, yeah, actually illegal if you don't ask.
Lucas Underwood [00:38:03]:
That's crazy.
David Roman [00:38:04]:
And so have you introduced her to snap? Not yet, no.
Lucas Underwood [00:38:13]:
She didn't know about that until now.
David Roman [00:38:15]:
What's that?
Lucas Underwood [00:38:16]:
She didn't know about that until you said something. Now she's gonna question.
David Roman [00:38:19]:
That's a great tool. It's a great tool. You just gotta tell them, hey, you pay this off in 90 days? Yeah.
Lucas Underwood [00:38:25]:
You definitely.
Lauralee Schmidt [00:38:26]:
We don't offer anything.
David Roman [00:38:28]:
You don't have anything?
Lauralee Schmidt [00:38:29]:
We don't offer anything.
David Roman [00:38:30]:
Anything? Nope, nothing.
Lauralee Schmidt [00:38:32]:
Nothing. I'm okay with that.
David Roman [00:38:37]:
What are you talking about? The lady needs her breaks. She doesn't have $700. What's that then?
Lauralee Schmidt [00:38:43]:
She can use her money.
David Roman [00:38:45]:
She doesn't have $700.
Savannah Grise [00:38:46]:
Well, then we schedule them to come back in two more weeks when they do.
David Roman [00:38:48]:
No, no. They need breaks now. They will drive away in that car. They will drive away in that car, do grinding brakes, or they'll take it down to sketchy, sketchy Bob's auto mechanics. That'll do it for $99. Cause that's what she has.
Lucas Underwood [00:39:02]:
It's 99.95.
Lauralee Schmidt [00:39:03]:
Yeah. So we don't really have the need to offer.
David Roman [00:39:07]:
You would be surprised how many people would take.
Lauralee Schmidt [00:39:10]:
I had one guy in the last two years who's asked. And we tried to make some different arrangements through, like, a. Was a Klarna, I think it is, or a firm or something like that.
David Roman [00:39:24]:
Yeah.
Lucas Underwood [00:39:25]:
Your own tech metric, right?
Lauralee Schmidt [00:39:26]:
Yeah, yeah.
Lucas Underwood [00:39:27]:
And so they have that thing where you can. They just do it on their own. You don't ever have anything to do with it.
Lauralee Schmidt [00:39:32]:
Yeah. So. Well, we didn't really read the fine print very well, and I didn't know that they were gonna take, like, three or some percent of the sales. So it was like this big sale, and then they took away, like, 400 of the dollars of the sale, and.
David Roman [00:39:43]:
They were like, we're using credit card.
Lauralee Schmidt [00:39:45]:
Over top of it to make them.
David Roman [00:39:46]:
Whoa. Who said that? I don't know.
Lauralee Schmidt [00:39:48]:
Whoever it was that we were, like, dealing with, they took, like, part of our paycheck or part of our, like, pay on it, and so we were.
Lucas Underwood [00:39:55]:
Just like, you know what?
Lauralee Schmidt [00:39:56]:
No.
Lucas Underwood [00:39:56]:
Don't you. Doesn't that happen with credit card fees?
David Roman [00:39:59]:
Yeah, credit card fee.
Lauralee Schmidt [00:40:00]:
Well, it's not quite in the same manner where they just directly take it and like, we weren't really, like, you know, you're not, like, mentally prepared for that.
David Roman [00:40:08]:
So you're just like, I don't. And then I have them take it. I have them take mine out on the deposit so I don't have to pay at the end of the month. Like, I don't have a bill.
Lauralee Schmidt [00:40:18]:
Oh, nice.
David Roman [00:40:19]:
So when they, they auto calculate, so they'll go, well, based off your history, you're going to end up at 1.8%. So we're going to take 1.8% of every transaction. I've had them increase it because they're like, hey, it's not 1.8, it's 2.1. And then they'll hit me with whatever, $700. And I'm like, no, no, I don't want any bill. And they're like, well, we can overestimate by a couple ticks. And I'm like, yeah, overestimate. And then they'll give you a credit at the end of the month.
David Roman [00:40:48]:
They'll go, hey, we overestimated. Here's $150. And so I don't see any of that. So the snap taking 2% on the deposit, whatever.
Lucas Underwood [00:40:59]:
I don't know.
Lauralee Schmidt [00:41:00]:
I just. We don't have enough people asking. We don't seem to have an issue with people paying. So, yeah, if we did, I live, we're in a pretty affluent area, so the cars we see people take care of, and they don't really push back too much on anything.
Lucas Underwood [00:41:15]:
It is an advantage for some people. And, for instance, I'll give you a great example, is we have people in our community that are college students, and so we will talk to them and create a plan and go through that with them and share. Hey, listen, these are extremely high interest, but they will build your credit. So, like, synchrony, things like that. We've got one guy who is extremely affluent, right? Like, does extremely well for himself, and he's got a whole fleet of bmws, yet he finances everything he does. And, and because I can watch it in, um, in synchrony, or I can watch it in, uh, snappy.
David Roman [00:41:56]:
Synchrony can kick rocks.
Lauralee Schmidt [00:41:57]:
They, yeah, they caused a lot of problems.
Lucas Underwood [00:41:59]:
He pays it off instantly. As soon as it's done, he pays it off. But he does that to build his credit and keep his credit in good standing. So I don't understand the logic behind.
David Roman [00:42:09]:
It, but Snap will build your credit. Snap will. I know some of the other ones will not.
Lucas Underwood [00:42:14]:
Yeah, easy.
David Roman [00:42:15]:
Like, we make it, like, super clear that it's got to be 90 days. Like, hey, this will not cost you a dime. This is absolutely free financing, but it's got to be at 90 days. You have to pay it off. Do you understand? Uh huh. We put a note in the, in the rock that we have explained and they have confirmed that after 90 days, this bill will double or triple. And if you don't pay it off.
Lucas Underwood [00:42:41]:
I think it was j carmetics that got absolutely raked over the coals on Reddit because he was offering financing and they weren't telling anybody that. And so like one person posted on Reddit, hey, I went to this repair shop and I got financing and it cost me all this money. And then it was just like a shock string of people in the Raleigh subreddit that like attacked and said, oh, yeah, they did the same thing to me. They told me it was same as cash. It was all this stuff and never explained it. But I mean, it was like thousands of posts about, you know, and people just jumped on, huh.
Lauralee Schmidt [00:43:13]:
I don't want to get into any of that.
David Roman [00:43:16]:
Well, that's why we explain it. We just, because some people do need it. Like, yeah, they need the $700 break job and they want to pay it over three paychecks or six paychecks or whatever. It's like, okay, that's fine, but that's what we tell them. It's like, hey, however often you get paid, set it up to take a 6th out, so after six weeks, it's paid off. Do you understand? Uh huh. That's what we would do. But you do it however you want to.
David Roman [00:43:40]:
But at 90 days, that sucker's got to be zero. If it shows a dollar, you're going to have this entire interest rate roll into the cost and all of a sudden you're going to pay triple. So when it's 1000 or $2,000, I mean, that's $6,000 for a repair that was $2,000. So they normally, they will normally go, okay, we understand. And I have a lot of people that come back and they just use that like, hey, I've got snap. Can you just run it on my snap?
Lucas Underwood [00:44:06]:
Well, so you can, you can dislike synchrony if you want, but like, we screw synchrony. We're on the go. The continental gold program. And so it gives the consumer a much cheaper tire. It makes us far more competitive and we're much closer to what the big change stores do.
David Roman [00:44:23]:
They charge you the $25 a month or whatever for not getting enough applicants. Well, I'd be okay with that, then, yeah.
Lucas Underwood [00:44:32]:
Um, so they would charge you if.
David Roman [00:44:34]:
You didn't have enough applications. Like, you need to ask everybody. It's like, dude, I'm not here to sell your services. Yeah, you're a tool. I'm not. I'm not doing that.
Lucas Underwood [00:44:43]:
Yeah, no, they've never charged me anything except for, like, the fees on the purchases.
David Roman [00:44:48]:
How much is it?
Lucas Underwood [00:44:49]:
I can't remember. Let's go back and look. It's been years since I signed up with them.
David Roman [00:44:53]:
Hmm.
Lucas Underwood [00:44:55]:
So wait a minute. You don't like sales?
David Roman [00:44:59]:
No, she likes sales. She wanted to get into sales. You didn't like sales?
Savannah Grise [00:45:05]:
I don't like sales.
David Roman [00:45:06]:
Oh, I misread that. Sorry.
Lauralee Schmidt [00:45:07]:
I heard that she might like sales.
David Roman [00:45:11]:
Yeah, this is how we learned.
Lauralee Schmidt [00:45:12]:
We did not.
Lucas Underwood [00:45:13]:
And so you. You don't know anything about cars.
David Roman [00:45:16]:
Okay, I'm following now.
Lucas Underwood [00:45:17]:
Are you telling me that Eric and Lola hired you to babysit Lola? Is that what's happened?
David Roman [00:45:23]:
Yeah, exactly. I mean, I'm kind of.
Savannah Grise [00:45:25]:
I like their kid. Like, I like. Seriously, I keep track of both of their schedules, and I'm like, hey, you have to leave at this time. Or, like, you have to leave at this time. And I'm like, don't forget to get Emma. Or you have a doctor's appointment, or do you need me to go get you lunch? Like, I'm literally their daughter.
Lauralee Schmidt [00:45:39]:
She's my person.
Lucas Underwood [00:45:43]:
I would talk so much shit right now.
David Roman [00:45:45]:
Is that what you do in the shop? Is that, like, your entire job? Or what is it that you.
Savannah Grise [00:45:49]:
I squeeze that in?
David Roman [00:45:50]:
Yeah. Okay.
Lauralee Schmidt [00:45:51]:
That's just our side perk.
Savannah Grise [00:45:52]:
Yeah, that's just, like, personally. That's our personal interactions at the shop. I gotta keep them on track.
Lucas Underwood [00:46:00]:
I would. I would talk so much crap, but I could so use that position in my shop. I am terribly. I am terribly disorganized, and I don't even know, like, most days. Don't even know what day it is.
Lauralee Schmidt [00:46:13]:
Yeah.
Lucas Underwood [00:46:13]:
And then, like, my phone starts beeping. I'm like, oh, no, right?
David Roman [00:46:18]:
It's bad.
Lucas Underwood [00:46:19]:
And running a shop is a lot. So she is your. Is she your personal assistant, then? Is that what that is?
Lauralee Schmidt [00:46:25]:
She's the operations assistant? Which then entails.
Lucas Underwood [00:46:29]:
Did you just make that up?
Lauralee Schmidt [00:46:31]:
Nope, that's on her cards. She's already.
Lucas Underwood [00:46:32]:
Well, I understand, but I'm saying, like, when you hired her, did you just make this position?
Lauralee Schmidt [00:46:36]:
No, no, it was already a position that we've had in the shop for, like, five years.
David Roman [00:46:40]:
There's always operations assistant. What does that even mean?
Lauralee Schmidt [00:46:44]:
So I hold all the. Do the operations. But I do a lot of operations, so I need somebody to assist in those roles.
David Roman [00:46:51]:
Other roles.
Lauralee Schmidt [00:46:52]:
So she's the assistant.
David Roman [00:46:54]:
What does operations mean? What does that mean?
Lauralee Schmidt [00:46:56]:
Everything. Like, if we're doing content, if we're doing hiring, if we're doing onboarding, if we're moving offices, like right now, we're in the movie building offices. Just whatever moves. That's not the technical portion. Like, I don't really go out into the shop side of things. If we need to get equipment. Like, all our printers died, you know, like just the things that keep the upper rotions going. Printers, you know, because, well, my bookkeeper, she really likes to print everything numerically.
Savannah Grise [00:47:26]:
So there's lots of people not have printers anymore.
David Roman [00:47:28]:
No, I don't have a printer in my.
Lauralee Schmidt [00:47:30]:
They do everything very digitally, so, like, I have a lot of.
David Roman [00:47:33]:
Isn't it sound wonderful? No paper.
Savannah Grise [00:47:35]:
No, honestly, no. That's the thing. Like, I'm, you know, I'm someone who's from a generation of complete technology, but I think it's so important to have paper copies of everything and to have that stored somewhere very organized.
David Roman [00:47:49]:
So we just gave Dave, we scan it. If so, I get receipts. I hate them. I hate them. But they, they bring receipts. We scan them and shred them. Yeah, yeah. Turns into warm food.
Lauralee Schmidt [00:48:01]:
Yeah, I have a lot of customers, too, that. They aren't gonna go away unless you give them a physical paper.
David Roman [00:48:06]:
No, we say, hey, it'll be in your email inbox.
Lauralee Schmidt [00:48:11]:
Yeah. They're still just gonna stand there until I get.
Lucas Underwood [00:48:15]:
Yeah, I'm in that.
David Roman [00:48:16]:
You go.
Savannah Grise [00:48:18]:
There you go, sir.
David Roman [00:48:19]:
There you go. Go away.
Savannah Grise [00:48:21]:
I mean, I guess, you know what.
David Roman [00:48:23]:
You do is you guilt them and go, we love trees.
Lauralee Schmidt [00:48:27]:
It actually goes on the bottom.
David Roman [00:48:29]:
Yeah.
Lauralee Schmidt [00:48:30]:
Environment before printing. Like, it says that on our, like, on my. All of our emails that go out of our shop and everything. Like, it literally says, consider the environment before printing. But people still are like, print, print, print.
David Roman [00:48:41]:
So you gotta train them. I don't understand why it's so difficult. You just tell them and go, hey, you know, we're. We have environmentally friendly here. We try to be green.
Lauralee Schmidt [00:48:52]:
We have like a really nice, like, closing presentation. There's a folder, there's like a key thing, a folder.
Savannah Grise [00:48:57]:
A whole beautiful.
Lauralee Schmidt [00:48:58]:
Yeah. So they can keep all of their paperwork with us. It has all their stuff.
Savannah Grise [00:49:01]:
Like, it's a whole thing.
David Roman [00:49:02]:
Paperwork.
Lauralee Schmidt [00:49:03]:
Yeah. I know we're still, like, we're not quite as cool as you, but I.
Savannah Grise [00:49:08]:
Don'T know, we have paperwork from, like, 2013.
Lucas Underwood [00:49:12]:
I just. I threw all of mine away. I threw all of the old paperwork away. And the. The dude that picks up the dumpster came in, like, two days later, and he's like, dude, your dumpster this week was really heavy. Like, what are you talking about? He's like, it was heavy.
Lauralee Schmidt [00:49:27]:
You just taught. You didn't shred. You just tossed it.
Lucas Underwood [00:49:29]:
Oh, yeah, I just tossed it.
David Roman [00:49:30]:
Oh, it'll. It'll. It will. I shred everything.
Lucas Underwood [00:49:33]:
It will compost eventually.
David Roman [00:49:35]:
Okay, that's not the issue. Yes, personal information.
Lucas Underwood [00:49:38]:
There's no. There was no personal information on anything we threw away.
David Roman [00:49:42]:
Okay.
Lauralee Schmidt [00:49:42]:
What kind of papers are you just holding on to then?
Lucas Underwood [00:49:44]:
Everything you could imagine. Okay, it was bad. It was bad. So basically you're saying that the two of you hired a friend to be your friend to take care of you. Is that what's.
Lauralee Schmidt [00:49:57]:
No. She was hired in for pr control. That, like, I was very clear. Like, this is what you will do in a few months. This is what we're gonna do right now.
Lucas Underwood [00:50:07]:
But I mean, is the.
David Roman [00:50:09]:
Like. I'm just warning you. This is very. This is a shop owner thing. Okay, I'm just. Just gonna take the headphones off. This happens a lot, okay. Just.
David Roman [00:50:24]:
This happens a lot. Okay. They hire somebody to do a specific job, okay? They find out that this person can do all these other things, and they don't want to do all these other things, so then they send them off to do all these other things. That core job that they hired you for never gets done. Then six months later, they come back and they go, why is this not done? I hired you to do this thing, and you go, well, I've been doing all this other stuff. And you go, no, no, no, I need you to do this. Then they get mad, then it turns into a whole thing, and you get fired. Not you.
David Roman [00:50:56]:
But, you know, people do any of this.
Savannah Grise [00:51:00]:
That's why they are great, because they, you know, they are aware that things are. Well, you know, it's more calm now, obviously, but, you know, when I first came in, you know, they were very understanding. Like, if, hey, I didn't have time to get this done. You know, like, the shop was really crazy. Like, I mean, that still even happens sometimes. And they.
David Roman [00:51:17]:
What.
Lucas Underwood [00:51:18]:
What was it?
David Roman [00:51:19]:
That.
Lucas Underwood [00:51:19]:
Because she is, like, hardcore of the belief that you solved, like, a ton of major problems in the shop. I'm really curious, like, what was the. Was it just your presence that solved them? Was it, like, what did you do that solved?
Savannah Grise [00:51:33]:
I think my presence and my actions, I'm a very positive person. I'm always in a good mood, like a couple hours in the morning. I'm a little tired, but I'm always upbeat. I'm always super friendly. I'm always smiling.
Lucas Underwood [00:51:49]:
That's what it was. That's what it was. Because Eric's very pissy.
Lauralee Schmidt [00:51:53]:
Real pissy when she came in. Real pissy at that time. Down. Just sad. He was down.
Lucas Underwood [00:51:58]:
Yeah. And, well, I mean, he's just a naturally pissy person.
David Roman [00:52:01]:
Someone was hiding better than others.
Lucas Underwood [00:52:05]:
So. Is that what you think? That's what, yeah.
Lauralee Schmidt [00:52:09]:
It was literally her whole vibe. He needed her to sit next to him because I wasn't back yet. Really.
David Roman [00:52:15]:
And I'm just, I'm just telling you that you hired somebody for a vibe is the most absurd thing I did, though, I have ever heard.
Lauralee Schmidt [00:52:21]:
I did.
Savannah Grise [00:52:22]:
I'm a good vibe.
Lauralee Schmidt [00:52:23]:
I knew talking to her, I'm not doubting that.
David Roman [00:52:25]:
I'm just saying I don't, you can't. Look, you're giving me anxiety again. The P and L has to show higher than more of down here. Otherwise you're like, vibe is not on the p and L. But that vibe.
Lauralee Schmidt [00:52:44]:
Made that bottom line move real good.
Savannah Grise [00:52:48]:
I have a good resume, too.
David Roman [00:52:50]:
No, no, I'm not doubting you. Don't worry. I am doubting her ability to articulate what it is that she did.
Lucas Underwood [00:53:00]:
Oh, no, no.
Lauralee Schmidt [00:53:03]:
I just, she's like, let me think.
Lucas Underwood [00:53:05]:
About saying, hold on, hold on. I just want you to know that you did this to yourself. Okay? It was the hug. It was the hug. If you hadn't have given him a.
Lauralee Schmidt [00:53:13]:
Hug, you wouldn't be picking on you. I don't even care.
Savannah Grise [00:53:16]:
Holding a grudge for the week.
David Roman [00:53:17]:
It was true.
Lauralee Schmidt [00:53:17]:
Like, I literally, it really was her, like, energy. Like, in my chair. I was just like, she's positive. She's upbeat. Like, everything she said. She came to my interview early. She was one of the only people who didn't look like trash when she showed up. And I dug into her history, I knew she came from a good family.
Lauralee Schmidt [00:53:36]:
There were people who mutually knew where she came from, who came to me.
Savannah Grise [00:53:39]:
I do have some weird connections.
Lauralee Schmidt [00:53:41]:
So that was cool. And we had such toxic energy in the shop when it was going down that there was just, I was like, we just have to have somebody that can smile and, like, feel good to talk to. And she felt good to talk to every time I talked to her.
David Roman [00:53:56]:
So that could make sense.
Lauralee Schmidt [00:53:59]:
I got off the phone, and Cecil was like, you need to fire home dude tomorrow. And so we fired him at 08:00, and she started at 09:00 and so.
David Roman [00:54:08]:
It was that quick. You'd already, like.
Lauralee Schmidt [00:54:10]:
I hung up the phone with Cecil. We knew we were gonna let the guy go, and he said, you need to find anybody that can answer phones in a good voice. And I said, I know who to call. And I called her, and she had just quit American Eagle, so she was already available. I didn't know she had quit. I thought she was still working there. We're gonna have two weeks lull.
David Roman [00:54:27]:
So you've been there for a while.
Savannah Grise [00:54:29]:
Since last May. Was it, like May 15?
David Roman [00:54:32]:
So almost a year. That's good.
Savannah Grise [00:54:34]:
Yeah, most of my jobs, I've been like that. When I was in high school, I worked at this, like, entertainment center as a party host. I worked there for two years. After I graduated, I was a server for two years, and then I worked at American Eagle for. For about, like, eight months, and then I've been at Schmitz ever since.
David Roman [00:54:50]:
Server makes sense. It's always the servers. They always do really well in the industry.
Lauralee Schmidt [00:54:55]:
Yeah, it's.
Savannah Grise [00:54:56]:
Honestly, I believe every person should have to work food at one point in their life.
Lauralee Schmidt [00:55:01]:
Me too.
Savannah Grise [00:55:01]:
Like, you know, when they're first starting out, because I think that a lot of people don't realize the work that actually goes into it.
Lucas Underwood [00:55:08]:
David wants to start a restaurant. My family owned tons of restaurants over the years, and I just don't think that David understands how much work actually goes into food.
David Roman [00:55:17]:
It's a food truck. It's not a restaurant. It's not a food truck.
Lucas Underwood [00:55:19]:
It's not.
David Roman [00:55:20]:
It's a food truck. It's a food trailer. Because if the truck breaks down, I can just get another truck. It's a food trailer. We just serve Mac and cheese.
Lauralee Schmidt [00:55:27]:
Oh, you should do that. That sounds good. Like, with different topics.
David Roman [00:55:30]:
There you go. No, whoa, whoa, whoa, whoa, whoa.
Lauralee Schmidt [00:55:33]:
Or just one kind of Mac and cheese.
David Roman [00:55:34]:
We have classic, and then something weird, and it's just whatever I feel like doing that week. That's it.
Lauralee Schmidt [00:55:41]:
Like, I think you need three options.
Savannah Grise [00:55:43]:
It's like crumble. New flavor of the week.
Lauralee Schmidt [00:55:45]:
Oh, yeah, please.
Lucas Underwood [00:55:46]:
Let me. Let me tell you something. David has a constant struggle with calories, and he's been talking about Mac and cheese.
Savannah Grise [00:55:54]:
Really?
David Roman [00:55:55]:
I don't like Mac and cheese.
Lauralee Schmidt [00:55:56]:
Yeah, but you want to start a.
David Roman [00:55:58]:
Mac and cheese truck, because I wouldn't gorge myself with Mac and cheese. Yeah, that's fair. If I did a cookie, like, I would eat. You just find me passed out in the corner. Yeah. I have no inventory. I'm eating all of it with a Mac and cheese. I'll say all out of it.
David Roman [00:56:15]:
But just classic big bowl of Mac and cheese. Everybody loves Mac and cheese. They'll just show up and be like, hey, two bowls.
Lauralee Schmidt [00:56:22]:
I actually used to go to a food truck specifically for their Mac and cheese.
David Roman [00:56:25]:
Yeah. Imagine a place. It's just Mac and cheese. And I'm going to try to make it as close to blue box without making it blue box. Like, I just. Hey, you remember that?
Lauralee Schmidt [00:56:37]:
What is that?
David Roman [00:56:37]:
That garbage?
Lauralee Schmidt [00:56:38]:
The craft?
David Roman [00:56:39]:
Yeah. Blue box.
Lauralee Schmidt [00:56:40]:
That you didn't have that growing. Craft.
Savannah Grise [00:56:45]:
Mac and cheese.
David Roman [00:56:46]:
Yeah. Blue box.
Savannah Grise [00:56:47]:
I love craft.
David Roman [00:56:48]:
Thank you. Thank you.
Savannah Grise [00:56:51]:
Best thing in the validation. I'm saying love blue box.
David Roman [00:56:56]:
I'm the same way. It's disgusting. But I love. My wife loves blue box. My kids love blue box.
Lucas Underwood [00:57:03]:
Jesus.
David Roman [00:57:05]:
They love blue box. And so if I have a big box of straw and it tastes just like blue box, but it's not disgusting chemicals, it's, like, made from scratch. Blue box tasting Mac and cheese. Everybody's gonna go, blue box.
Lucas Underwood [00:57:19]:
You know, it's gonna hit them.
David Roman [00:57:21]:
They're gonna taste and be like, this.
Lauralee Schmidt [00:57:22]:
Taste sounds like blue box, right?
Lucas Underwood [00:57:25]:
It turns out it was blue box, right?
Lauralee Schmidt [00:57:27]:
And then there's, like, a loft next.
Savannah Grise [00:57:29]:
I just added some extra cheddar cheese in there.
Lucas Underwood [00:57:32]:
The thing is, is people listen to this show, and then they think they're gonna hear something about automotive, right? But the reality is, nobody listens to.
David Roman [00:57:41]:
This and goes, I'm gonna learn about GP today. Nobody. Nobody listens to this and goes, I'm gonna learn about XYZ.
Lucas Underwood [00:57:48]:
The reality is, is that what they don't know is that what we talk about is highly. Based on David's current emotional status, okay. And depending on where he's at, is how distracted we are, or how on point we are, or on topic we are, his emotional status shifts everything it seems today.
David Roman [00:58:09]:
What's that?
Lauralee Schmidt [00:58:10]:
It seems good today.
David Roman [00:58:10]:
It's always great. I'm super positive. I'm a positive person.
Lauralee Schmidt [00:58:14]:
I like your vibe, too. You want to joke?
David Roman [00:58:18]:
I'm hoping somebody will hire me for my vibe. No, it won't happen, will they?
Lucas Underwood [00:58:23]:
No, it will not.
Lauralee Schmidt [00:58:26]:
I should change your name to be, like, vibe leader. Good vibes leader. That should be the role.
David Roman [00:58:31]:
There you go. So what.
Lucas Underwood [00:58:32]:
What does the future look like, then? Because, you know, it is a very unique position. It's not a position a lot of shops have.
David Roman [00:58:38]:
What a dude. It's not what? No, that's good. The. The vibe thing. Yeah, but she's the operations assistant. She does everything that the guy that used to be the mechanic doesn't want to do. That's the stuff that gets neglected at stores.
Lucas Underwood [00:58:50]:
I.
David Roman [00:58:50]:
Most shops stuff, I guess they're like, hey, those printers haven't worked in six years. Like, why haven't the printers work? Well, they're broken. It's like, so what do you do? I just hand. Right.
Lucas Underwood [00:58:59]:
I'm just saying, it's. It's a rare position, right? It's not a rare.
David Roman [00:59:04]:
What are you.
Lauralee Schmidt [00:59:04]:
Well, I think it's a position that.
Lucas Underwood [00:59:06]:
Like, please don't knock over a $700 microphone.
David Roman [00:59:09]:
How much is it?
Lucas Underwood [00:59:11]:
The whole setups, like, $700, right?
David Roman [00:59:13]:
This sucker was 300. Yeah.
Lucas Underwood [00:59:16]:
And then you got the stand, and then you got the.
David Roman [00:59:19]:
It's a road.
Lucas Underwood [00:59:21]:
They're good. I am saying they're awesome. That, in our circles, operations assistant is not a typical position. What is your hope to grow into? What do you. As things progress, what do you want to be to this organization?
Lauralee Schmidt [00:59:38]:
Yeah.
Savannah Grise [00:59:38]:
So, really, what I enjoy, and this is really what I came to her about, because I realized this was really the direction I wanted to go in, is the media marketing, which is social media. So I like doing the TikTok and the Facebook and the Instagram. And I know that doesn't, like, obviously sound like much, but, you know, that's a lot. Like, that's the margin.
David Roman [00:59:57]:
That's a ton of work, you know?
Savannah Grise [00:59:59]:
Like, I can tell you, like, from my age, if I don't see you online, I'm probably not gonna go to you. Like, honestly, just because you don't see us on TikTok. Like, TikTok, Instagram, Facebook, I'm not on.
David Roman [01:00:10]:
Any of those things.
Savannah Grise [01:00:11]:
All of that is connected with an algorithm. So if it's being advertised to you, that means that you have been associated with other websites that might, like, entail you to that.
David Roman [01:00:22]:
Sure.
Savannah Grise [01:00:22]:
You'd be interested in that. There's been restaurants that have popped up near my apartment that come on my Facebook, because my algorithm. And I've tried them because of that, but I don't. I'm not gonna wake up and be like, what new restaurants are around here? Like, I'm not gonna do that. You know, I feel like a lot of people my age probably aren't gonna do that either. And, like, you know, when we came here, I wanted to try dutch bros coffee.
David Roman [01:00:44]:
Right.
Savannah Grise [01:00:45]:
And the reason I heard about that was TikTok.
David Roman [01:00:47]:
Yeah. I hadn't heard about it anywhere else.
Lauralee Schmidt [01:00:49]:
I loved it.
Savannah Grise [01:00:50]:
I thought it was so good.
David Roman [01:00:51]:
Yeah, gross.
Lauralee Schmidt [01:00:53]:
It was such a good.
Lucas Underwood [01:00:54]:
Very, very similar to Miss Jade. That works for me because she. She lives in that TikTok circle. That's how she. Right now, she's not big about posting, but she's big.
David Roman [01:01:04]:
Is she female? Yeah, exactly. It's like 75% of TikTok users are female.
Lauralee Schmidt [01:01:10]:
Oh, really?
David Roman [01:01:11]:
Yeah.
Lucas Underwood [01:01:12]:
That's interesting. When all the other social media, like, YouTube is.
David Roman [01:01:16]:
YouTube is 85% male. Yeah.
Lucas Underwood [01:01:18]:
Right.
Savannah Grise [01:01:18]:
You know, I could see that because the beauty influencer is, like, really influenced on YouTube. It's really big on, like. It is enormously big.
David Roman [01:01:29]:
Migrated there because all of the audience.
Savannah Grise [01:01:31]:
Exactly.
David Roman [01:01:32]:
Was. Was predominantly female. I think there's a more even mix on Instagram, but, you know, tick tock, it's predominantly female. Yeah, for sure.
Lucas Underwood [01:01:41]:
I could see that.
Lauralee Schmidt [01:01:42]:
We have to have a space, too.
David Roman [01:01:45]:
You chose TikTok evil. Tick tock. That's what it's like.
Lauralee Schmidt [01:01:48]:
Oh, my God.
David Roman [01:01:48]:
Hey, I want to give you thought it was. I want to give everybody tick tock brain. That tick tock derangement syndrome. What is. What is the. It's. There's a syndrome for it.
Lucas Underwood [01:01:57]:
Really?
David Roman [01:01:58]:
There's a syndrome for it. You haven't heard about the syndrome? Have you heard about this?
Savannah Grise [01:02:00]:
I've heard about it, but I don't know what it's called. I know what you're talking about, though.
David Roman [01:02:03]:
There's a syndrome. There's a syndrome for everything. Jack's, your TikTok in particular, the way it tracks your brain, it causes young girls were. It was causing young girls to have weird tics.
Savannah Grise [01:02:15]:
The joke on TikTok, it's called chronically online. But that's probably not what it's actually, like, the diagnostic for it.
Lucas Underwood [01:02:22]:
But see, I can't do that, right? I cannot engage at that high of a level with social media.
David Roman [01:02:29]:
Right.
Lucas Underwood [01:02:29]:
Like I do on Facebook. I talk on Facebook quite a bit, but, like, TikTok and Instagram and all that other stuff.
Lauralee Schmidt [01:02:34]:
Keeping up with platforms to keep this.
Lucas Underwood [01:02:35]:
Yeah.
Lauralee Schmidt [01:02:36]:
Hello. I've got her. She likes.
Lucas Underwood [01:02:38]:
So you're handling all the social platforms.
David Roman [01:02:41]:
I don't want to get you hired away, but the gentleman that just walked in here, Kieran O'Brien, that's how he started. So he got hooked up with a shop to do their social media. It was like his uncle shop or something like that. And the online presence blew up. And so they're like, other shops in the area were like, hey, can you do our social media, too? And so he started going around doing social media for them, and then he grew it and grew it, and then.
Lucas Underwood [01:03:08]:
Lola just got exceptionally.
Savannah Grise [01:03:09]:
I actually like writing a non compete.
Lauralee Schmidt [01:03:11]:
In my head right now.
Savannah Grise [01:03:12]:
I haven't told you this, but I did have someone come up to me and ask if I could handle their social media. Like, absolutely not in my free time.
Lucas Underwood [01:03:22]:
You're getting nervous, I can tell.
Lauralee Schmidt [01:03:24]:
Who was that? You tell me later. I was gonna say, I can't. Don't tell me here.
Lucas Underwood [01:03:28]:
I cannot disclose this currently.
David Roman [01:03:32]:
Well, I mean, but at the same time, though.
Lauralee Schmidt [01:03:34]:
But kudos to her.
David Roman [01:03:35]:
Yeah. If, like, ten shops show up to you and they're like, hey, we'll pay you $500,000 a month, all of a sudden you're like, hey, I could make six figures doing this. And she doesn't want to pay you six figures, not really. So you're like, what am I gonna do?
Lauralee Schmidt [01:03:51]:
Yeah.
David Roman [01:03:52]:
And I would support that.
Lauralee Schmidt [01:03:54]:
I would support that.
David Roman [01:03:55]:
But see, then that's different, right? So if you could foster an environment where she could freelance a little bit, but also maintain the responsibilities within the shop and help you with the P and L and some of those operational aspects of it. Yeah. Then there would be a sense of loyalty.
Lauralee Schmidt [01:04:16]:
As long as the content doesn't look like my content and doesn't infringe upon my world, I'm cool.
Lucas Underwood [01:04:22]:
It's a lot of work to keep up with that. And so I've, like, I've watched you and you're constantly making video or taking video or on Snapchat or on something, like, non stop.
David Roman [01:04:34]:
Are you doing Snapchat? Hell are you talking about? Snapchat? Nobody's on Snapchat. You know, on Snapchat. Kids that don't want their parents seeing their messages are on Snapchat.
Lucas Underwood [01:04:44]:
That's a good point.
Lauralee Schmidt [01:04:44]:
Cheaters and porn. That's what I think Snapchat was created for.
Lucas Underwood [01:04:48]:
That's what David needs.
David Roman [01:04:49]:
It's kids, dear.
Lauralee Schmidt [01:04:50]:
It's a kid.
David Roman [01:04:51]:
They're kids. Children that are on Snapchat sharing stuff. Yeah. I don't know.
Lauralee Schmidt [01:04:57]:
I've never had a. I can't talk.
Savannah Grise [01:04:59]:
I've had social media since it came out because I was, like, part of that generation where our parents didn't know that we had no business being on it, but we definitely had no business being on it.
David Roman [01:05:07]:
On Snapchat. Yeah, yeah.
Savannah Grise [01:05:09]:
And Instagram, like, everything. Like, I was twelve when it got invented, so my parents didn't know what it was. So I've always, like, the same social media accounts. I've always had since I was, like, twelve.
David Roman [01:05:24]:
Instagram makes sense. Like, you want to send whatever, it's whatever. But Snapchat in particular is skeezy.
Lucas Underwood [01:05:31]:
Well, I'm just saying, I think that it's frustrating how many different platforms there are, and the platforms constantly change and their algorithms constantly change, and so it's time.
David Roman [01:05:41]:
My point is that nobody's on Snapchat, so she wouldn't be making terrible example. I understand it's just me, an example, but I'm just saying, use better example. Like, Instagram makes sense.
Lucas Underwood [01:05:52]:
Yes, princess.
David Roman [01:05:52]:
Snapchat does not.
Lucas Underwood [01:05:53]:
Yes, princess. It's fine.
Lauralee Schmidt [01:05:55]:
It was great because, like, she just. What was, like, three weeks ago that we moved you to the marketing manager role? Really? And it was like, yeah, the day that Facebook, like, collapsed was like, the day that we were like, this is your new role. Like, the panic. And she was like, I swear to God, I didn't take our Facebook down. I was like.
Savannah Grise [01:06:14]:
I got, like, locked out of it. I'm like, this is great. My first week, you know? Like, it's just my luck, you know? That was fun panic.
Lauralee Schmidt [01:06:23]:
That whole week.
Savannah Grise [01:06:23]:
I was like, yeah, well, because Facebook, out of everything, is genuinely what I know the least, because that came out when I was a kid. So I didn't get Facebook until three years ago. Like, literally, I didn't even have it at all.
David Roman [01:06:36]:
What do you spend most of your time on, Lola? Do you spend most of your time on Facebook?
Lauralee Schmidt [01:06:40]:
I've had it.
David Roman [01:06:41]:
Is it just for old people?
Lauralee Schmidt [01:06:42]:
I got it the year she was born.
David Roman [01:06:46]:
Yeah. What year were you born?
Savannah Grise [01:06:48]:
2002.
David Roman [01:06:50]:
No, no, I wasn't. Facebook didn't come out.
Lauralee Schmidt [01:06:53]:
I was in MySpace.
David Roman [01:06:55]:
MySpace on 2000?
Savannah Grise [01:06:56]:
How do you know about MySpace?
Lauralee Schmidt [01:07:03]:
You'll never truly know what it was to be in the top six.
Lucas Underwood [01:07:09]:
Oh, shit.
Lauralee Schmidt [01:07:11]:
This is nothing. What I thought it was going to be.
Lucas Underwood [01:07:15]:
I mean, how long have we been friends?
David Roman [01:07:18]:
I said, she doesn't listen to the show. That's how I can tell.
Lauralee Schmidt [01:07:20]:
I do listen, I do.
David Roman [01:07:24]:
I'm always hurt when somebody goes on. They're like, oh, this was interesting. I didn't think it was gonna be like this. Like, okay, so you don't listen to the show? Uh. Well, uh. That was a quick. Yeah, yeah, I do, I do. That was a quick.
David Roman [01:07:37]:
I do. That makes me feel tiny bit better.
Lauralee Schmidt [01:07:40]:
I listen to it daily. It's the first thing in the morning.
David Roman [01:07:42]:
Good. That's how it should be.
Lauralee Schmidt [01:07:44]:
You're on my ride.
David Roman [01:07:45]:
My long rides should be on every ride.
Lauralee Schmidt [01:07:49]:
I mean, some of them are kind.
David Roman [01:07:50]:
Of what else are you gonna listen to crappy radio with commercials. My wife was singing along to some car. It was a dealership in town, and she was, like, singing along to their commercial tune. And I'm like, how much. How often are you listening to this radio station? She's like, it's her country station, so it's what she likes. And she just listens to that commercial enough time. Like, I can't handle the commercials. Can't handle songs either, but I can't handle the commercials.
David Roman [01:08:16]:
It's so, like, it's jarring to the ear. And I'm like, oh. And I just.
Savannah Grise [01:08:21]:
Yeah, I have no patience for commercials.
Lucas Underwood [01:08:23]:
Your brain just doesn't work like that, David. Right? Like, you need that constant movement. That's why he gets on his phone in the car is because, like, any idle time for his brain.
Lauralee Schmidt [01:08:33]:
I hate it.
Lucas Underwood [01:08:34]:
Whatever is in there is so broken that if he doesn't, like, constantly engage other things, he begins to think about what's broken. You'll look over, he'll just have tears streaming down his face. It's terrible.
Lauralee Schmidt [01:08:47]:
My eight year old controls my radio, basically, so. And I try to let her listen.
David Roman [01:08:52]:
Who does an eight year old listen to?
Lauralee Schmidt [01:08:54]:
Oh, my God. She loves kids bop. Yeah, kids bop.
David Roman [01:08:57]:
Kids bop.
Savannah Grise [01:08:57]:
It's always on when I get in her car.
David Roman [01:08:59]:
Kidz bop. It's like the pop songs that are sang by kids.
Lauralee Schmidt [01:09:03]:
They sing by kids songs. Yeah.
David Roman [01:09:05]:
It's so awful.
Lauralee Schmidt [01:09:06]:
I hate it. And so I'm like, can't you just listen?
Savannah Grise [01:09:08]:
Like, let's listen to.
Lauralee Schmidt [01:09:09]:
She doesn't realize there's, like, an actual person that wrote that song and already, like, really sang it. So the other day, she heard, like, a Bruno Mars like song for the. She's like, who's this guy messing up the song?
David Roman [01:09:22]:
The dude.
Lauralee Schmidt [01:09:23]:
The real dude.
David Roman [01:09:24]:
Lola. No, you gotta stop that nonsense. Yeah, stop it now.
Lauralee Schmidt [01:09:27]:
So I think they took it off of Sears radio. Cause it's not on, like, channel 79 anymore. It's like some other channel. So I'm like, it's gone. Like, there's no more kids about. It's gone forever.
Savannah Grise [01:09:36]:
So they got rid of it for, like, one week.
Lauralee Schmidt [01:09:39]:
She hasn't had it. And we're listening to real music again. So turns out she.
David Roman [01:09:44]:
Well, the problem is the real music is foul. And so we got eliminate all of that.
Lauralee Schmidt [01:09:51]:
Yeah.
Lucas Underwood [01:09:52]:
What do you listen to? Talk radio?
David Roman [01:09:55]:
Talk? No. So no radio. Like, I can't do commercials.
Lucas Underwood [01:09:58]:
I know, but you listen to, like, podcast of talk radio type things. Listen to the J and J show.
David Roman [01:10:03]:
The Jane Jay show is a constant watch for me. I love it, but I can't. I can't do the radio host. The guys that get on there, especially political radio, is awful because they're just.
Lucas Underwood [01:10:15]:
Yeah.
David Roman [01:10:16]:
Don't you know what you're saying? I can't do it. I do watch my YouTube. I play the YouTube.
Lucas Underwood [01:10:22]:
Yeah, that's kind of what I do, too. So YouTube music.
David Roman [01:10:25]:
No, not. Not music. Yeah, I can't do the music.
Lauralee Schmidt [01:10:29]:
Any music. If you're not, like, singing along in the car. I hear you.
David Roman [01:10:34]:
Seems like a waste of time. It seems like a waste of time. Like I could be learning something.
Lauralee Schmidt [01:10:38]:
So audiobooks full, like, choreographed concerts in the car.
Savannah Grise [01:10:42]:
Yeah, me too.
Lauralee Schmidt [01:10:43]:
It's a whole thing. You can come by me anytime and hear loud singing and watch dancing. I'll play my instruments.
Lucas Underwood [01:10:49]:
Can you tell how uncomfortable he just became?
Savannah Grise [01:10:52]:
My car time is my relaxing.
David Roman [01:10:53]:
Yeah, relaxing. That's what you go home for. You go home, you sit down, you relax.
Lauralee Schmidt [01:10:59]:
I have a child and a husband and two dogs. It's not where I go home to relax.
Savannah Grise [01:11:03]:
My home's pretty peaceful, but I just like.
David Roman [01:11:05]:
Yeah, the kids.
Lauralee Schmidt [01:11:06]:
I go to the basement where the garden is.
David Roman [01:11:08]:
You know what you need? You need another kid. Then they entertain each other.
Lucas Underwood [01:11:12]:
What kind of garden would be in a.
David Roman [01:11:16]:
No, that's where she stood, the starters. Yeah. Like, you put the seeds in, and then you have the grow lights.
Lauralee Schmidt [01:11:21]:
He knows.
David Roman [01:11:22]:
And then. Yeah. She posts pictures, but he always is.
Lauralee Schmidt [01:11:25]:
Like, I know what's in that pot I see under that light. Yeah.
David Roman [01:11:31]:
Him. I had books with him.
Lucas Underwood [01:11:34]:
Hey, I had a. I built a massive hydroponic system one time. Massive. Okay. And one of the things that, like, I did some really cool stuff with it. Did you know you can even grow potatoes in hydroponics? It's very interesting. Uh, quickly, too, like, lots of cool things you can do.
David Roman [01:11:52]:
Did you have the fish?
Lucas Underwood [01:11:53]:
That's aquaponics.
David Roman [01:11:54]:
Oh, okay.
Lucas Underwood [01:11:55]:
Completely different. The fish feed, the.
David Roman [01:11:57]:
Yeah.
Lucas Underwood [01:11:57]:
It's a really neat set.
Lauralee Schmidt [01:11:58]:
That's what I have interest in, like, trying to learn.
Lucas Underwood [01:12:00]:
Well, and so, um, hydroponics. Uh, I had tomato plants up in one of the windows because lights are expensive.
David Roman [01:12:07]:
Right.
Lucas Underwood [01:12:08]:
So I build a system, and I put it in front of a window, and I grew these tomato plants. Well, they had not grown tomatoes at this point. And there's this particular guy that rented for my parents, and it just. He hated my guts no matter what I did. So he called the sheriff's department and told him I was growing pot. Plants in the window. And I was like, why would I.
David Roman [01:12:25]:
Put them in the window, dude?
Lucas Underwood [01:12:26]:
Right. I know. Right? And so he called them, and then, like, within maybe two or three days, you could start seeing the tomatoes in the window. So by the time they got by to, like, ride by and see it, they see the tomatoes hanging in the window, and they called and they said, hey, there's this dude saying that you're growing pot in your house. But we saw the tomatoes. It's okay. All right, then.
Lauralee Schmidt [01:12:48]:
Man, your neighbors are so embarrassing for the neighbor.
David Roman [01:12:51]:
Right. The moral of the story there. The neighbor was from California.
Lucas Underwood [01:12:56]:
No, they would. They wouldn't.
