All Episodes
Displaying 91 - 120 of 255 in total
Episode 138 - Revolutionizing Industry Training With Paul & Kristin Danner At ASTE 2023
In this episode, recorded live at ASTE 2023, David and Lucas are joined by Kristin and Paul Danner of ScannerDanner.com. They take on many topics, from reflection on m...
Episode 137 - Overcoming The Fear to Revolutionize the Industry With Jeff Compton At ASTE 2023
In this episode, David and Lucas sit down with Jeff Compton, industry veteran and the host of the Jaded Mechanic Podcast. Jeff dives into the dynamics of the industry,...
Episode 136 - Rethinking the Traditional Work Structure & Creating Pathways for Young Technicians With Russell Richey
In this episode, David and Lucas sit down with Russell Richey, research director at Endeavor Business Intelligence. Russell presented a survey at the Ratchet and Wrenc...
Episode 135 - Navigating Trust and Succession in Family Businesses with Jonathan White
In this episode, recorded live at the Ratchet and Wrench Management Conference 2023, David and Lucas sit down with Jonathan White, the owner of Phil's Pro Auto Service...
Bonus Episode: How Outreach and Conversation Can Transform Automotive Professionals' Lives with Brett Kinsfather & Roy Wragth
Brett Kinsfather of Shopmonkey & Roy Wragth of Wragth Motorsports joins David and Lucas to preview their SEMA panel discussion. They plan to have legendary shop owners...
Episode 134 - Scaring Employees in the Bathroom with Ketchup Packets with Matt Radder and Kyle Buss of GarageWorks
In this episode, David and Lucas are joined by Matt Radder and Kyle Buss from GarageWorks. They sit down for a free-flowing conversation that delves into various topic...
Episode 133 - Matt Lachowitzer on Treating Business as Business
In this episode, Lucas Underwood and David Roman sit down with the insightful and introspective Matthew Lachowitzer at the Ratchet and Wrench Management Conference 202...
Episode 132 - Shaping the Perception of Automotive Businesses with Nathan Bryant and Erich and Lauralee Schimdt
In this episode, Lucas sits with Nathan Bryant, Erich Schmidt, and Lauralee Schmidt from the Ratchet and Wrench Management Conference 2023.They tackle the importance o...
Episode 131 - How Owners and Technicians Can Reshape the Industry's Reputation With Chris Enright
In this episode, David and Lucas are joined by popular content creator, Chris Enright. They discuss the credibility of reviews, the importance of training for technici...
Episode 130 - Business Advice Before Going Mobile With Scott Hicks
In this episode, Lucas and David are joined by Scott Hicks, Technical Training Instructor with CTI. Scott discusses his concerns with possible business ownership. Davi...
Episode 129 - Can Good Technicians Be Matched With Great Shops? With Joelle Pollak & Amy Gerardi
Lucas and David are joined by Joelle Pollak and Amy Gerardi of Promotive to talk about their work to transform how the automotive industry approaches staffing and job ...
Episode 128 - One Employee Can Bring You Down With Erich & Lauralee Schmidt & Cecil Bullard
David and Lucas are joined by Cecil Bullard from the Institute for Automotive Business Excellence and his clients Erich and Lauralee Schmidt.Erich and Lauralee share t...
Episode 127 - Rethinking Education: Why Vocational Training is a Viable Alternative for a Successful Career
In this episode, David and Lucas are joined by David Jackson, the President/CEO of the Boone Area Chamber of Commerce, to share his insights on the importance of caree...
Episode 126 - The Jaded Mechanic On Finding Purpose in the Industry
In this episode, David and Lucas are joined by the host of the Jaded Mechanic Podcast, Jeff Compton. They explore the parallels between biblical stories and clinical p...
Episode 125 - Streamlining Operations with Intelligent Scheduling with Steven Fafel of AutoOps
Steven Fafel, the co-founder of Auto Ops, joins Lucas and David. They discuss the challenges of scheduling in the auto repair industry, ethical considerations around c...
Episode 124 - The Fallout from Hiring the Wrong Person with Ashley Jo and Jeremy Bloom
In this episode, recorded live at ITTC, Ashley Jo and Jeremy Bloom courageously open up about their struggles with hiring someone with addiction and the profound impac...
Episode 123 - Navigating the Uncertain Future of AI With Dan Vance
Special guest, Dan Vance, President and Founder of Advanced Local, join Lucas Underwood and David Roman from ITTC 2023. They discuss a diverse range of topics, from th...
Episode 122 - Justin Kidd and Tom Morgan from ITTC 2023
How important do you think it is for service technicians to understand the inner workings and theory of operation of the vehicles they work on? How does this knowledge...
Episode 121 - MSO Bill Adams On Fixing Productivity
MSO Bill Adams sits down with Lucas and David to discuss his solution to increasing productivity at his shops.Topics discussed:00:00:07 Flying in cramped seats is unco...
Episode 120 - The Financial Challenges Behind Diagnostics With Michael Christopherson
In this episode, recorded live at ITTC 2023, David and Lucas sit down with Michael Christopherson, Diagnostic and Immobilizer Tool Specialist at OE Alternatives. Topic...
Episode 119 - Finding Out Your Prices Are Too Low With Ryan Giddings
Recorded live at ITTC 2023, David and Lucas are joined by Ryan Giddings, owner of Church Street Garage.Topics discussed:How did you get into the industry? (0:00)What m...
Episode 118 - Gary Smith and Adam Robertson of Diag Nation from ITTC 2023
In this episode, recorded live at ITTC 2023, David and Lucas speak with Gary Smith and Adam Robertson of Diag Nation.Topics discussed:00:00:30 Remote support for guide...
Episode 117 - Setting Up The Next Generation For Failure with Kieran O'Brien of Shopgenie
Kieran O'Brien of Shopgenie.io joins David and Lucas to discuss the narrative that success can only be found by attending college first. Kieran shares his path to succ...
Episode 116 - Founders Award Winner Dutch Silverstein at ETI Tool Tech 2023
Dutch Silverstein is presented with the Founders Award at ETI Tool Tech 2023. He also gives his perspective on the information he gained while attending and how he'll ...
Episode 115 - Head of International Technical Training and Public Affairs with Hella Pete Bradley
David and Lucas sit down with the Head of International Technical Training and Public Affairs with Hella Gutmann Solutions GmbH, Pete Bradley at ETI Tool Tech 2023.Top...
Episode 114 - Product Technical Specialist for Diagnostics at Matco Tools Jake Fruth
David and Lucas sit down with Jake Fruth, Product Technical Specialist for Diagnostics at Matco Tools at ETI Tool Tech 2023.Topics Discussed:The start of the podcast. ...
Episode 113 - Jeff Buckley & John Firm of The J&J Show at ETI Tool Tech 2023
John Firm of Firm Automotive and Jeff Buckley of My Father's Shop join David and Lucas at ETI Tool Tech 2023.Topics Discussed: What low-tech tech do you need to know? ...
Episode 112 - New Vehicle Owners Are Orphans with Roger Lanctot, Director of Automotive Connected Mobility
In this episode, David and Lucas are joined by Roger Lanctot, the Director of Automotive Connected Mobility at TechInsights. Roger is a powerful voice in the definitio...
Episode 111 - Avoiding Shop Loaner Horror Stories with Laura Tierney of ShopLoaner.com
Laura Tierney of ShopLoaner.com joins David and Lucas at Vision KC 2023 to discuss a few shop loaner horror stories and the steps every shop should take to protect the...
Episode 110 - The Cost of Cheap Auto Repair with Kent and Cecil Bullard
Are you really helping customers by keeping your prices "affordable"?What's the real cost of cheap auto repair? Kent and Cecil Bullard of the Institute for Automotive ...