All Episodes
Displaying 61 - 90 of 216 in total
Episode 130 - Business Advice Before Going Mobile With Scott Hicks
In this episode, Lucas and David are joined by Scott Hicks, Technical Training Instructor with CTI. Scott discusses his concerns with possible business ownership. Davi...
Episode 129 - Can Good Technicians Be Matched With Great Shops? With Joelle Pollak & Amy Gerardi
Lucas and David are joined by Joelle Pollak and Amy Gerardi of Promotive to talk about their work to transform how the automotive industry approaches staffing and job ...
Episode 128 - One Employee Can Bring You Down With Erich & Lauralee Schmidt & Cecil Bullard
David and Lucas are joined by Cecil Bullard from the Institute for Automotive Business Excellence and his clients Erich and Lauralee Schmidt.Erich and Lauralee share t...
Episode 127 - Rethinking Education: Why Vocational Training is a Viable Alternative for a Successful Career
In this episode, David and Lucas are joined by David Jackson, the President/CEO of the Boone Area Chamber of Commerce, to share his insights on the importance of caree...
Episode 126 - The Jaded Mechanic On Finding Purpose in the Industry
In this episode, David and Lucas are joined by the host of the Jaded Mechanic Podcast, Jeff Compton. They explore the parallels between biblical stories and clinical p...
Episode 125 - Streamlining Operations with Intelligent Scheduling with Steven Fafel of AutoOps
Steven Fafel, the co-founder of Auto Ops, joins Lucas and David. They discuss the challenges of scheduling in the auto repair industry, ethical considerations around c...
Episode 124 - The Fallout from Hiring the Wrong Person with Ashley Jo and Jeremy Bloom
In this episode, recorded live at ITTC, Ashley Jo and Jeremy Bloom courageously open up about their struggles with hiring someone with addiction and the profound impac...
Episode 123 - Navigating the Uncertain Future of AI With Dan Vance
Special guest, Dan Vance, President and Founder of Advanced Local, join Lucas Underwood and David Roman from ITTC 2023. They discuss a diverse range of topics, from th...
Episode 122 - Justin Kidd and Tom Morgan from ITTC 2023
How important do you think it is for service technicians to understand the inner workings and theory of operation of the vehicles they work on? How does this knowledge...
Episode 121 - MSO Bill Adams On Fixing Productivity
MSO Bill Adams sits down with Lucas and David to discuss his solution to increasing productivity at his shops.Topics discussed:00:00:07 Flying in cramped seats is unco...
Episode 120 - The Financial Challenges Behind Diagnostics With Michael Christopherson
In this episode, recorded live at ITTC 2023, David and Lucas sit down with Michael Christopherson, Diagnostic and Immobilizer Tool Specialist at OE Alternatives. Topic...
Episode 119 - Finding Out Your Prices Are Too Low With Ryan Giddings
Recorded live at ITTC 2023, David and Lucas are joined by Ryan Giddings, owner of Church Street Garage.Topics discussed:How did you get into the industry? (0:00)What m...
Episode 118 - Gary Smith and Adam Robertson of Diag Nation from ITTC 2023
In this episode, recorded live at ITTC 2023, David and Lucas speak with Gary Smith and Adam Robertson of Diag Nation.Topics discussed:00:00:30 Remote support for guide...
Episode 117 - Setting Up The Next Generation For Failure with Kieran O'Brien of Shopgenie
Kieran O'Brien of Shopgenie.io joins David and Lucas to discuss the narrative that success can only be found by attending college first. Kieran shares his path to succ...
Episode 116 - Founders Award Winner Dutch Silverstein at ETI Tool Tech 2023
Dutch Silverstein is presented with the Founders Award at ETI Tool Tech 2023. He also gives his perspective on the information he gained while attending and how he'll ...
Episode 115 - Head of International Technical Training and Public Affairs with Hella Pete Bradley
David and Lucas sit down with the Head of International Technical Training and Public Affairs with Hella Gutmann Solutions GmbH, Pete Bradley at ETI Tool Tech 2023.Top...
Episode 114 - Product Technical Specialist for Diagnostics at Matco Tools Jake Fruth
David and Lucas sit down with Jake Fruth, Product Technical Specialist for Diagnostics at Matco Tools at ETI Tool Tech 2023.Topics Discussed:The start of the podcast. ...
Episode 113 - Jeff Buckley & John Firm of The J&J Show at ETI Tool Tech 2023
John Firm of Firm Automotive and Jeff Buckley of My Father's Shop join David and Lucas at ETI Tool Tech 2023.Topics Discussed: What low-tech tech do you need to know? ...
Episode 112 - New Vehicle Owners Are Orphans with Roger Lanctot, Director of Automotive Connected Mobility
In this episode, David and Lucas are joined by Roger Lanctot, the Director of Automotive Connected Mobility at TechInsights. Roger is a powerful voice in the definitio...
Episode 111 - Avoiding Shop Loaner Horror Stories with Laura Tierney of ShopLoaner.com
Laura Tierney of ShopLoaner.com joins David and Lucas at Vision KC 2023 to discuss a few shop loaner horror stories and the steps every shop should take to protect the...
Episode 110 - The Cost of Cheap Auto Repair with Kent and Cecil Bullard
Are you really helping customers by keeping your prices "affordable"?What's the real cost of cheap auto repair? Kent and Cecil Bullard of the Institute for Automotive ...
Episode 109 - When Buying A Business Goes Wrong With Jesse and Candice Beuttenmuller of Old 40 Auto Care
You've made a deal to buy a business. You sign the papers, and the owner agrees to stay on to help with the transition. You believe you've set yourself up for success ...
Episode 108 - Chris Jones - Editor of Ratchet & Wrench
In this episode, David and Lucas sit down with the editor of Ratchet and Wrench, Chris Jones.Chris discusses legacy, planning for the future, and shares his unique per...
Episode 107 - Choate Engineering Performance Service Manager - Ethan Ross
In this episode, David and Lucas sit down with Ethan Ross, the service manager for Choate Engineering Performance in Bolivar, TN. Ethan took an unconventional path to ...
Episode 106 - Diesel Performance Legend Eric Merchant from Vision KC 2023
In this episode, David and Lucas sit down with Eric Merchant, the diesel performance legend behind Merchant Automotive LLC in Zeeland, Michigan. Eric has been in the d...
Bonus Episode - Facing Retirement with Nathan Walker
Nathan Walker of Walker Automotive (https://walkerautomotiveinc.com) in Wilmot, NH sits down with David and Lucas at The Summit 2023. They talk about life not always f...
Episode 105 - Learning To Fire People with Andrew Knudsen and Robert Morton
Sometimes you have to make the difficult decision of firing a customer. Andrew Knudsen and Robert Morton joined David and Lucas at The Summit 2023 to explore how they ...
Bonus Episode - The Garage Network from Australia
David and Lucas sit down with Peter Leondis and Kosta Kantilaftis from The Garage Network (https://www.thegaragenetwork.com.au/), an organization based in Australia cr...
Episode 104 - From Tech To Mobile To Owner with Eduardo Quirindongo
In this episode, recorded live at The Summit 2023, David and Lucas sit down with Eduardo Quirindongo, the owner of Copa Mechanic in Maricopa, AZ. Eduardo shares his jo...
Episode 103 - Quitting The Business with Demeny Pollitt of Girlington Garage
In this episode, recorded live at Vision KC 2023, David and Lucas sit down with Demeny Pollitt, the owner of Girlington Garage in South Burlington, VT.Demeny reflects ...