All Episodes
Displaying 211 - 236 of 236 in total
ASOG Podcast Ep 26 - Waiving Diagnostic Fees Part 2
In this episode, the conversation between Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care...
ASOG Podcast Ep 25 - Waiving Diagnostic Fees Part 1
Some time ago, a new member to ASOG posted an ad where they touted “free diagnostics”. When asked, they stated that if you had the repair done with them, they would wa...
ASOG Podcast Ep 24 - How To Keep Talent From Leaving with Dwayne Myers of Dynamic Automotive
Every shop owner knows just how difficult it is to find great help. For every 1-man operation that is looking to add their first service advisor or technician, there a...
ASOG Podcast Ep 23 - Thinking Like A CEO with Carolyn Coquillette
The advice to think like a CEO is often given to shop owners as it forces you to think outside the day-to-day operations of your shop. David & Lucas had a chance to si...
ASOG Podcast Ep 22 - Finding Better Problems with Sam Johnson of Beachside Tire and Auto Repair
Lucas always says, "the problems never vanish... we just find better problems."But what do better problems look like, exactly? For that discussion, we’re joined by Sam...
ASOG Podcast Ep 21 - Is Your Shop Under-Equipped? With Brandon Dills of Jarhead Diagnostics
One of the best ways to attract and keep great talent is being a well-equipped shop. There’s nothing more frustrating for a good technician than not having the right t...
ASOG Podcast Ep 20 - How Do The Two Connect? With Brian Plott of ETI
What does it take to get the information from the OEs into the scan tools we use every day at the shop?Connecting the tool manufacturers that serve the automotive afte...
ASOG Podcast Ep 19 - The Ugly Secret Behind Performance Shops w/ Mike Maleski of PSK Auto Repair
A lot of technicians dream about owning a performance shop.Cool technology, even cooler cars, and lots of horsepower...What's not to like?But what does owning a perfor...
ASOG Podcast Ep 18 - This One Thing Could Change Your Life
This wasn't supposed to be an episode...David was simply asked to edit the audio of a conversation between Lucas Underwood and Dutch Silverstein of A&M Auto Service in...
ASOG Podcast Ep 17 - Discovering the Customer Communication Formula w/ Charlotte Purvis, Author & Customer Service Expert
Every shop owner understands the importance of having standardized systems in their business. But, how do you systemize the customer service experience? How do you sys...
ASOG Podcast Ep 16 - What To Do When You Can't Find an A Tech w/ Kevin FitzPatrick, Senior VP at OPUS IVS
We’re all aware of how difficult it is to find technicians, so what do you do as a shop owner when you’re ready to move out of the bays and into an office? How do you...
ASOG Podcast Ep 15 - Finally Finding & Fixing Your Problem - Part 2 - w/ Jim Cokonis, Sr Curriculum Developer at Carquest Technical Institute
In our previous episode, David & Lucas were joined by Jim Cokonis, a Senior Curriculum Developer at Carquest Technical Institute. We discussed the principles behind si...
ASOG Podcast Ep 14 - Finally Finding & Fixing Your Problem w/ Jim Cokonis, Sr Curriculum Developer at Carquest Technical Institute
In this episode, David & Lucas are joined by Jim Cokonis a Senior Curriculum Developer at Carquest Technical Institute. They discuss some of the principles behind six ...
ASOG Podcast Ep 13 - What's Keeping The Industry Back? w/ Tom Ham of the Automotive Management Network
In this episode, David & Lucas are joined by Tom Ham, the president of Auto Centric in Grand Rapids Michigan as well as the founder of the Automotive Management Networ...
ASOG Podcast Ep 12 - Management vs Leadership with Tom Schearer, Andrew Minkler, and Kyle Logue
This is a special episode featuring 4 shop owners, Andrew Minkler of Bavarian Motor Repairs in Crofton, MD, Tom Schearer of Schearer’s Sales & Service in Allentown, PA...
ASOG Podcast Ep 11 - Are We Facing "Tool Up Or Get Out"? w/ Chris Chesney of Advance Auto Parts
Most shops can be divided into the “haves”, the “have-nots”, and the “refusing to participate”.Some shops have chosen to invest in factory tooling, subscriptions, and ...
ASOG Podcast Ep 10 - Is ASE Certification Necessary? w/ Matt Fanslow of Riverside Automotive
David and Lucas are joined by Matt Fanslow, the lead diagnostician and shop manager at Riverside Automotive in Red Wing, MN.Matt is a subject matter expert for ASE and...
ASOG Podcast Ep 9 - Raise Your Rates w/ Jeff Ford of Wendell Taylor's Garage
David & Lucas are joined by Jeff Ford, the owner of Wendell Taylor’s Garage in Stratford, Prince Edward Island, Canada. Jeff bought his business and quickly realized t...
ASOG Podcast Ep 8 - Give Them The Price! w/ Stéphane Grabina of Excluservice
Lucas & David are joined by Stéphane Grabina of Excluservice in Rockville, MD. Stéphane has been a long-time and very influential member of ASOG. They try to tackle es...
ASOG Podcast Ep 7 - Who Killed Flat Rate? w/ Mike Allen of CarFix in Garner & Raleigh, NC
Lucas & David are joined by Mike Allen, President of CarFix located in both Garner and Raleigh, NC. He is also a Director with the Independent Garage Owners of North C...
ASOG Podcast Ep 6 - The Tax Man Cometh w/ Hunt Demarest, CPA with Paar, Melis, & Associates
Lucas & David are joined by Hunt Demarest, a Certified Public Accountant with Paar, Melis, & Associates.They discuss the key conversations you should be having with yo...
ASOG Podcast Ep 5 - Finding Future Technicians w/ Sean Tipping of AutoDiagPodcast.com
Lucas & David are joined by Sean Tipping, the host of the Automotive Diagnostic Podcast.Sean is also the Automotive Service Technology Instructor at Century College in...
ASOG Podcast Ep 4 - Why Is THAT Your Goal? w/ Robert Morton
David & Lucas is joined by Robert Morton who is the co-owner of Panhandle Eurotech and Yellow City Car Care in Amarillo, TX.In this episode, David, Lucas, & Robert tal...
ASOG Podcast Ep 3 - Profit w/ Dutch Silverstein of A&M Auto Service
A quick disclaimer: Lucas, Dutch, and David are NOT accountants or tax professionals. Any information derived from this podcast should not be considered financial, acc...
ASOG Podcast Ep 2 - Why a Podcast?
In the second episode of the ASOG Podcast, Lucas & David talk about why they started a podcast, what makes this podcast different from others in the same genre, and wh...
ASOG Podcast Ep 1 - Phone Shoppers with Rick White of 180Biz
In the first episode of the ASOG podcast, David Roman of Done With Care Auto Repair and Lucas Underwood of L&N Performance Auto Repair is joined by Rick White of 180Bi...
