This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.
Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
Latest Episodes
Bonus Episode - Mechanic Missteps and Diagnostic Dilemmas With Jake Barnes
In this episode, Lucas and David are joined by guest Jake Barnes, who shares his experiences and challenges with diagnostic tools such as Top Don and Snap-on in his au...
Episode 210 - Exploring Ethical Practices And Keeping Consumers Informed With Brandon Crusha
In this episode of Changing The Industry Podcast, Lucas and David welcome Brandon Crusha of AutoText.me. Brandon shares his extensive background in the industry, empha...
Bonus Episode - The Mechanics Behind Developing Great Software With the Development Team from Shop-Ware
In this episode, Lucas and David are joined by Andrew McAllister, Michael Broschart, and Stevon Wright from the Shop-Ware Development Team. Andrew shares insights on t...
Episode 209 - The Path to Becoming a Rock Star Service Advisor with Samantha Higdon
In this episode, David and Lucas are joined by Samantha Higdon, a recent winner of the 2024 APEX Service Advisor award. Samantha shares her journey from being a CSR to...
Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman
n this episode, Lucas and David are joined by Tim Iezzi, owner of Iezzi's Auto Service, and Ira Waldman, part-owner of Mallue Automotive. Ira emphasizes the importance...